PAYMENT: All payments must be received within 7 days of transaction close or an Unpaid Item Dispute will be filed.
SHIPPING: We ship Worldwide using USPS First Class Mail International and Priority Mail International. In the US, we use USPS Priority Mail, USPS Parcel Select, and UPS Ground for larger items. Calculated shipping charges based on location are posted on the listings. We offer a multiple order discount of combined weight plus $1.00 for each additional item. International bidders need to request an invoice if multiple items are purchased. We usually ship orders within 24 hours on Monday - Friday. When possible, we recycle used shipping cartons when packaging our merchandise. This saves trees and lowers shipping costs!
S&H FEES: We charge a handling fee of $1 - $5 for most items depending on weight. The handling fee may be greater for large items when special shipping cartons are needed. This charge is automatically calculated with the shipping calculator and included in that cost.
REFUNDS & RETURNS: Most items can be returned, unless noted in the item description, for a cash refund if: returned postpaid within 14 days of delivery and returned in original condition and packaging. Unless otherwise stated, cash refunds will be limited to purchase price (no S&H charges) less a $5.00 handling charge. Non-returnable items include all electrical parts. We will always try and work out any issue and are not looking for anything but satisfied customers! NO PARTIAL REFUNDS! NO REFUND WILL BE ISSUED ON UNRETURNED ITEMS!
FEEDBACK: If you have a problem with a purchase, contact us! We want to know! We can work out any problem without posting bad Feedback!
JUST A NOTE FROM KAREN & DALE
Recently, eBay has made changes to their feedback and seller policies that they feel will make this a safer trading place for you the existing buyer and also attract new internet shoppers with better customer satisfaction. WE ARE ALL FOR THIS! However, in the quest to weed out some of the undesirable sellers, there are a few good sellers that are trying to achieve or maintain Top-rated seller status, having a tough time doing so! The Internet Merchants Association has written an article explaining our plight and we hope that before you post feedback again, for any eBay seller, that you will take the time to read it at this link: http://leavingfeedback.com/page2.html
CONTACT US: Please feel free to contact us through eBay or contact us directly at our e-mail address: firstname.lastname@example.org
All expert advice and comments are welcome!