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| Q:Do you ship internationally, non-USA customers? |
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| A:Yes, we ship internationally. However, buyers must be aware of their countries customs laws when purchasing items from us. We are not responsible for customs rejecting or confiscating the items purchased from us. If you don't agree with these conditions, then PLEASE DON'T PURCHASE. |
| Q:What is your experience with shipping to non-USA customers? |
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| A:We have excellent experience with shipping internationally. However, on occasion we do experience longer than normal delivery time due to customs. Buyers must understand that packages do get inspected and sometimes either rejected or confiscated. We are not responsible if this does happen and no refund will be given unless product is returned. |
| Q:What is your experience with shipping to non-USA customers, continued? |
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| A:The countries that we have experienced the most problems with are BRAZIL, GERMANY, & ITALY. So we strongly urge these customers to check first with customs. If you are not sure, then PLEASE DON'T PURCHASE. By purchasing, you are agreeing to take the risk of losing the package due to customs. WE WILL NOT BE RESPONSIBLE! NO QUESTIONS ASKED |
| Q:When can I expect my order to arrive? |
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| A:We try out best to ship out the items by the next business day.
For USA customers, we ship using USPS First Class Mail. This takes between 2 to 5 business days.
For International customers, we ship using USPS First Class Mail International. This takes a minimum of 7 to 10 business days. The delivery time may be delayed due to customs. |
| Q:Do you combine shipping? |
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| A:Yes, we combine shipping. The combined shipping applies to all items purchased. This includes more than 1 of the same auction or multiple auctions. |
| Q:What is your return policy? |
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| A:Our return policy is 100% money back for the product only, less the shipping cost, for any unopened and factory sealed products. Buyer is responsible for all costs of shipping the item back to us. Refund will be given upon our receipt of product. Tracking number must be provided for the returned package. |
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