All our items are BRAND NEW... from a smoke-free and animal free environment!
Due to the fact that most of our items are bedding and linen items, personal use items... we have a "All Sales Final" - NO RETURN policy. If we've sent you the wrong item(s) than what we listed in the sales description, we will gladly get the correct items on their way to you.
We wish all our customers to be happy... but we cannot take back used bedding, linen items, custom work items, etc... and possibly expose someone else's loved ones to animal products and smoke, etc. from returned items.
ALL SALES FINAL - unless we've sent you the wrong item(s) than those we listed in the sales description. Those items must be in exact condition as sent... unused & unopened packaging.