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 Kat's Home and Hearth

Kat's Home and Hearth

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 FUN! Fine quality, fair prices, fast shipping, friendly service. Basic Fun Collectible Keychains, Toys, Fisher-Price, Koosh, MadBalls, Pokemon, ViewMaster, Lite-Brite, World's Smallest Miniatures, Beyblades, Rubiks, Minis, XTS, Star Wars Trek, Kitty, Clocks, Laurel Burch, Christmas Ornaments & MORE

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  • FAQ for Kat's Home and Hearth
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Frequently Asked Questions
 Q: Do I have to use PayPal to pay for my item?
  A: No, you do not have to use PayPal. eBay prefers PayPal as the method of payment, however, you can use a money order in US$ or cash if you prefer. Please let me know in advance so I can be expecting an alternate form of payment.
 Q: What if I have other questions about the item?
  A: Feel free to ask. It's important that you get the information you need prior to making your purchase decision. I'll answer as quickly as I can, usually in less than 24 hours.
 Q: When do you leave feedback for the Buyer?
  A: We know positive feedback is important! I'll leave you positive feedback when we ship. I truly value your feedback and would appreciate your positive feedback once you've received your order. My goal is your complete 5 Star Satisfaction and I'll do my best to ensure you have a great experience!
 Q: How will I know when you ship my item?
  A: We communicate with our buyers in many ways to be sure you have the information you need about your order. You'll receive emails and eBay system messages on the progress of your order. In addition, we'll supply you with the Delivery Confirmation tracking number or customs ID# on International orders.
 Q: Do you ship Internationally? Do you ship to my Country?
  A: Yes! We are happy to ship almost anywhere in the world! See our "About Me" page for a list of all the countries we've shipped to. We always look forward to adding a new country!
 Q: On International orders, will you mark the item as a "gift"?
  A: Sorry, but we are required by law to put the purchase price of the item(s) as the value on the Customs Form. Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what fees you may have prior to purchasing.
 Q: Do you combine shipping?
  A: Yes, as long as your purchase are made on the same day and you make one consolidated payment for all your items totaled on one invoice.
 Q: Do you combine shipping?
  A: Yes, as long as you make one consolidated payment for all your items totaled on one invoice. For most purchases, you can total your items and automatically receive the shipping discount through your my eBay page. If you are purchasing more than 3 items, please wait to receive the totaled invoice from us, we may be able to increase the discount!
 Q: When can I expect my order to arrive?
  A: We ship quickly and accurately with bar-coded USPS approved printed labels, but that's where our control ends. The time it takes to arrive depends on the type of shipping and the US Postal Service. On International orders, your country's postal service, customs and security will impact the time it takes to reach you, usually 2-5 weeks.
 Q: How much is the Shipping and Handling Charge?
  A: We believe that it's important for you to know the full price before you decide to buy. That's why we have the shipping/handling charge clearly stated on all our listings. If you have any questions or concerns, we'd be happy to answer them before you make your purchase.
 Q: How can I get notified if you have any sales or special offers?
  A: Please join our mailing list to ensure you get the latest promotions and notification of new items.
 Q: I only see 1 of the item listed that I want, do you have more?
  A: Odds are we may have more. Please send us your inquiry and we would be happy to let you know if we can accommodate you.
 Q: Do you give discounts on bulk purchases? Do you sell wholesale?
  A: On many items we would be happy to extend a discount (if possible) on bulk purchases. We may also be able to accommodate wholesale orders on certain items. Please send us an inquiry and we'll let you know.

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