STORE POLICIES...PLEASE READ...BEFORE SHOPPING
WE ONLY SHIP IN THE CONTIGUOUS UNITED STATES!!!
Payments: We accept payments through PayPal. (U.S. Funds ONLY) Payment must be made within 3-days from the time of your purchase. Delayed payments could result in an "Unpaid Item" case against you with eBay which could effect your future buying privileges with us and with other sellers.
Shipping & Handling Charges: are based on the weight of your purchase and packaging requirements to get your item to you safely. We will "combine" shipping on multiple purchases when made at the same time with one payment. If you're not sure of the shipping cost, e-mail us prior to check-out and we will tell you the total shipping charge for your multiple orders when you "combine" your orders at checkout. We do not make Refunds on shipping (to or from)charges.
We use USPS Flat Rate, Priority Mail & Regional A,B, & C Priority Flat Rate Boxes when possible, First Class, Parcel Post, Media Mail & UPS, and/or Fed-EX whenever possible to save you $$$$. The weight of your package determines how we ship. USPS provides Tracking/Delivery Confirmation information for both of us. You will only have to "sign" for packages when the item(s) are expensive or you request we send it that way. USPS packages usually arrive in 5-7 business days depending on your Zip code, sometimes quicker. We do re-cycle boxes, envelopes and packing materials when possible. Think Green!
Most orders are processed the same day your payment is received - Monday through Friday, (prior to Noon EST) and usually ship the same day. Orders received after 12:00 p.m. (EST) & Saturdays, Sundays & POSTAL Holidays usually ship out on the next postal business day. If you need your item(s) more quickly, please inquire as to the best shipping method and charge prior to check-out. You will receive an e-mail when your item ships with a tracking number & Delivery Confirmation.
The majority of our items are "New". However, we sometimes have "Gently Worn" Clothing, Accessories & other items and will mention so in the description, (Pre-owned). We try to make sure on clothing that no buttons, hook & eyes, snaps, etc are missing, hems are ok, no seams ripped & the item is free of stains, but occasionally one might slip by us. We do not have a seamstress and will include missing buttons if we have matching ones. We do apologize ahead of time if this happens. All pre-owned washable clothing items are clean and/or have been laundered.
We accept Returns with the following conditions:
You must contact us prior to returning the item.
ALL returns must be received back to us within14 days of receipt.
Item must be in the same condition as when you received it. (Un-worn or un-used).
If NEW, all packaging must be in the same condition & un-opened so it can be re-listed as NEW.
NO RETURNS ACCEPTED ON:Under garments, Books, Videos, Audio Books, Music C.D.s or Electronics.
There will be a 10% (per item) "Re-stocking & Re-Listing" Fee on ALL returns as we have to take the time to re-list the item and cover the e-bay charges.
Shipping charges are non-refundable.
Gift Wrapping & Mailing including a Gift Enclosure Card from YOU!
We also do Personalized Greeting Cards & Labels for any occasion, please inquire, we'll be happy to customize and create one for you!
Inquire prior to check-out. We can also ship any part of your order to another USA address for the regular shipping cost. Inquire prior to check-out.
We strive to give EXCEPTIONALCustomer Service (see our feedback comments) & YOUR FEEDBACK is very important to us. If you are not happy with your purchase, please contact us prior to leaving less than positive or neutral feedback and we will do everything we can to remedy the situation. We do leave feedback for our buyers as well.
We appreciate your business and we look forward to serving you.
If you don't see what you are looking for today, please come back soon as we constantly have new items coming in and tell others about Konnies-Kloset-2009.
Make us one of your favorites and sign up for our newsletters & flyers. We occasionally offer discounts and specials for these subscribers that are not offered to the public.
Thanks for shopping with us we appreciate your business.
REMEMBER WE ONLY SHIP IN THE USA.
We will ship to Alaska, Hawaii & Puerto Rico. Please inquire regarding the additional shipping cost prior to check out.