Q:I need help! What is your phone number?
	A:New to eBay? Need help with a problem? We stand behind everything we sell with expert technical support. Call us for help at 1-920-623-5040 Business hours are weekdays 8am to noon, 1pm to 5pm. Closed weekends and holidays.
	Q:Do you combine shipping?
	A:YES. Whenever possible we will combine items to save you money on shipping. Please read our shipping policy.
	Q:How do I pay for an item?
	A:We accept paypal, checks, money orders, and major credit cards over the telephone. See payment policy.
	Q:When can I expect my order to arrive?
	A:As fast as possible your item will arrive. Please read each item's description for complete details. See if an item has a posted lead time. 95% of all orders ship within 3 business days of payment. See shipping policy page for complete details.
	Q:How much is the Shipping and Handling Charge?
	A:We have no hidden shipping or handling charge. Every product has a clearly posted shipping charge. All quoted shipping charges are for 48 contiguous states of the USA. Some items are free shipping to contiguous 48 states of the USA. Alaska, Hawaii and international shipments cost more. See shipping policy page for complete details.
	Q:What is your return policy?
	A:Most items may be returned for a full refund of the price paid. Returns must be made in 30 days. Shipping is non-refundable. Buyer is responsible for return shipping costs. Electronic components and parts are non-returnable. Please read our return, refund and exchange policy.
	Q:Do you have a retail store?
	A:Yes for more than 60 years at the same location. Kraft Incorporated N4350 State Rd. 73 Columbus, WI 53925 1-920-623-5040 Learn more about us.
	Q:What are your store hours?
	A:Weekdays Monday through Friday 8am to noon, 1pm to 5pm Central Stadard Time
	Q:Do you have more than what is shown on eBay?
	A:YES. If you cannot find it in our eBay store just ask and we'll put it on eBay for you.
	Q:An item has a hidden reserve price. What is the reserve price?
	A:Just ask by email or telephone and we will tell you.
	Q:Will you end an auction early for me?
	A:No, but you can possibly end it early yourself. If an item has a buy it now price and has no bids yet you can click on buy it now. Then the auction ends automatically and you win!
	Q:I made a mistake and want to cancel my bid. What do I do?
	A:If an auction has not ended you can cancel out a bid placed. Go to the site map link on the top of the page. There are instructions, rules, restrictions and limitations. You must have a good reason but you can cancel out a bid.
	Q:I accidentally bid on the same item twice. What do I do?
	A:Please call us 1-920-623-5040. Its easiest to solve over the telephone. Its no big problem and it happens almost once a week.