NEW	Item is in it’s original manufacturer’s packaging, and any factory-sealed parts are intact.  May have been opened to assure that all parts, hardware and accessories are included.   CD/VHS/DVD is unopened and in it's original manufacturer's packaging.
LIKE NEW   It may actually be brand new or easily mistaken as such	Item is shiny, undamaged, no markings anywhere. Item might not be in original packaging but all parts, hardware and accessories are included. Item may actually be brand new or easily mistaken as such.   Book is crisp. Shiny, undamaged cover & dust jacket if it was issued with one, all pages undamaged, no markings anywhere.   CD/VHS/DVD surface has no noticeable scuffs, marks or scratches. The cover/case is crisp, shiny, and undamaged. It may actually be brand new or easily mistaken as such.    Vinyl is crisp, and has no noticeable scuffs, marks, or scratches, and the cover is undamaged. It may actually be brand new or easily mistaken as such.
GREAT   You could give it to a good friend as a gift	Item is tight. Doesn't look brand-new but has no easily noticeable damage to it.  Might show slight wear, creases, or possibly very minimal marks. Item might not be in original packaging but all parts, hardware and accessories are included.   Book is tight. Doesn't look brand new but has no easily noticeable damage to the cover, dust jacket may show slight wear (if it was issued with one), paperbacks may have slight spine creases, all pages undamaged (no creases or tears), no markings except possibly very minimal identifying marks inside cover.   CD/VHS/DVD surface has no scuffs, marks, or scratches. The cover/case doesn't look brand-new, and has no markings except possibly very minimal identifying marks inside cover/case or on the label.    Vinyl is tight. Doesn't look brand-new, but is close to like new with only superficial signs of use that don't affect play, has no scuffs, marks, or scratches.  Cover has no easily noticeable damage except possibly slight shelf wear and normal aging, or may have been replaced with a new acid-free sleeve and polyurethane cover.
GOOD You would use it yourself, but wouldn't necessarily give it as a gift	Item is average. Very minimal damage, only small scuffmarks, or may have minor wear. Item is intact, but hardware or accessories may not be included. Book is average. Very minimal damage to the cover (no holes or tears, only minimal scuff marks), dust jacket may be worn or not even included, minor wear to binding, paperbacks may have sharp spine creases, some pages may have minor creases or tears but none are missing, slight pencil underlining of text but no highlighting, no writing in margins. CD/VHS/DVD may have minor scuffmarks from use, but still works fine.  Very minimal damage to case/cover, or the insert may be missing.  Vinyl may have minor scuffmarks from use or obvious signs of wear and the possibility of light popping noise between tracks or during quiet passages, but still quite nice.  One or two tracks  may have slight surface noise or minimal skipping; which will be noted and priced accordingly. Cover may have very minimal damage, or replaced with a new acid-free sleeve and polyurethane cover.  Will satisfy all but the most demanding collector.
ACCEPTABLE   It was well loved before, and it still works!     *FREE with multiple purchases, see listing for details.     *FREE with multiple purchases, see listing for details	Item may be torn or have some damage but still intact.   Reading copy. Cover and binding may have some damage but still intact, may have writing in margins, possible underlining and/or highlighting of text, all pages readable but some may be torn or damaged.   CD/VHS/DVD is worn from use and storage.  The cover/case may be damaged or missing.
POOR If it weren't for some particular reason, it would have been tossed. *FREE with multiple purchases, see listing for details   *FREE with multiple purchases, see listing for details	Item needs help!  Major damage to it, missing parts or not working.   Book needs help. Missing cover or major damage to it, missing pages or some not readable.

 

 

PLEASE NOTE:  Items can only be returned if incorrect or misrepresented, otherwise all merchandise is “AS IS”  Return requests must be made within five days of receipt of goods. You must contact us to arrange the return of ANY item. Merchandise in resalable condition may be subject to a 15% re-stocking fee.  Returns without Prior Authorization will not be honored. Prior Authorization from us is necessary for processing your return.