|Q:What sizes do your heel & toe plates come ?|
|A:a small is an inch & 1/4 and commonly used on toes also.
medium is the size we send unless you request different and they're slightly over 2 inches.
an extra large is 2.5 inches.We have metal or polurethane (nylon).|
|Q:Do you combine shipping?|
|Q:When can I expect my order to arrive?|
|A:We almost always ship by U.S. post office and orders go out the same or next business day.Barring unusual circumstances.|
|Q:When ordering items can I mix sizes and colors ?|
|A:YES. Just message us with your request and we will be happy to comply.|
|Q:Do you ship internationally?|
|A:YES. With pleasure.
Except for some glues.|
|Q:I notice your barge glue comes in different packaging. What do you recomend ?|
|A:The tubes are 2 oz.
The bottle is 4 oz.
The bottle is by far the better bargain.
We also have 1 quart cans and one gallon cans.|
|Q:If I'm looking for an item or service you might have but is not in your store what should I do ?|
|A:Message us with any questions or request and when possible we will add it to our store.|
|Q:Can you custom make a heel lift for me ?|
|A:Yes. we are a full service shoe store & repair with tech's on staff in store. Tell us what you want and we can make it.|
|Q:SALT REMOVER??? How does that work?|
|A:If you think salt is hard on metal imagine what it does to leather, glue and stitching.
Apply some liberally to a cloth then rub the salt away. The longer you let the salt remain on your shoes, boots, etc. the more permanent damage is being done. Remove it in a timely manner or like rust on a car...you are now looking at PATCH or GOO or the dump.|
|Q:What's the difference between a glue and GOO or patch?|
|A:GOO or shoe PATCH is a sealant. Like duct tape it can have many uses. great at home, in the glove compartment or on trips. It can patch a hole in your shoe or...a thin coat, frequently applied to the toes or heels prevent wear. It's waterproof and long lasting but not always permanent.|
|Q:When and how do I use the glue?|
|A:We carry BARGE and MASTERS glue. Both are terrific and ideal for permanently attaching a sole to the upper. We suggest you start with a clean, dry surface....apply a thin coat of glue to both surfaces. Wait about 20 minutes for the glue to get tacky. Then apply pressure and you have a waterproof, flexible bond. If you're in a hurry use a hairdryer.|
|Q:How do I attach the heel plates?|
|A:There is more then one way. We send you special nails. You can slip the shoe or boot over something resembling a fence post to brace the boot while you hammer the nails.
Another common way is to use a staple gun instead of nails.|