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  • Auction Warranty
  

LKQ Online Auction Warranty

 

Many online sellers do not offer a warranty for their recycled or used products. At LKQ Online, we are so confident in our products that we offer a 90-day warranty on most of our regular auction parts and a 30-day warranty on most of our Clearance auction parts. Please refer to each auction’s posted details to learn whether a warranty applies to a particular part and its specific terms. Please note that Airbags are sold in "AS-IS" condition and NEVER come with a warranty since they need to be shipped Hazmat. In the event that a part sold with a warranty fails to operate within the warranty period from time of receipt, LKQ will replace the part with a functionally equivalent part or refund the purchase price, at our option.

 

To make a warranty claim, you must contact LKQ Online before the end of the stated warranty period.

Please click here to submit a Customer Service Request

 

 

Engine Warranty

Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. All other parts that may be provided are “Accessories and Extra Parts.” No warranty is provided for any such parts that are attached, including parts such as switches, sensors, cables, electronics, belts, hoses, water pumps, and manifolds.

 

Other Product Information

The year and model of the vehicle or part listed on an auction is within a range of interchangeability and may not necessarily be the exact model and year as the part or vehicle that has been provided. If an auction’s terms state the years/makes/models or other applications for a part, those are the only years/makes/models or other applications that we guarantee that the part will fit. It is the buyer’s responsibility to research and determine whether the auction item(s) will fit on other vehicles or work in other applications. We CANNOT tell you if a part will fit any other year/make/model or application.

 

Parts may have attached accessories that must be switched or removed to accommodate proper installation, which is the responsibility of the installer. Such accessories have been included to aid in the convenience of installation and are not covered by our warranty.

 

 

Warranty Limitations

The buyer hereby acknowledges that due to the nature of used auto parts, any liability of LKQ Online from all causes shall be limited to the price paid for the goods sold or provided. If a part sold by LKQ Online with a warranty fails to operate during the stated warranty period, liability shall be limited to the replacement of the part or a remedy not to exceed the price paid for the part, at LKQ Online’s option.

All warranties are null and void if:

  • The vehicle is converted from a private passenger use to commercial or fleet use, or is used for racing or other competition or off-road recreational purposes.
  • Failure is caused by abuse, misuse, or modifications.
  • Failure is caused by using the part for any use other than what was intended or recommended by the manufacturer.
  • The part fails or becomes defective due to the vehicle being involved in a collision.
  • The part is installed or operated outside the United States.
  • The installed heat tab center is melted or removed.
  • The part is sold “As Is” as indicated on the front of invoice or in an auction’s terms.

 

Labor and installation:

We do not cover any labor or additional part charges obtained for any reason.

 

We are not responsible for injury or damage during or as a result of the installation of our parts. Timing belts, thermostats, spark plugs, fluids and seals are routine maintenance items and should be replaced at the time of installation.

 

Any “Recommended Installation Procedures” provided by LKQ must be followed by the installer to maintain warranty coverage. This warranty does not cover freight costs or similar charges.

 

 

 

Making a Warranty Claim

If your part does not operate correctly during the stated warranty period after you have exhausted all possibilities with your professional installer, then you must fill out our Customer Service Request form so that we can process your claim.

Please click here to submit a Customer Service Request

 

About Warranties and Returns:

  • You must include the auction and/or order number.
  • You must use all reasonable means to protect the part from further damage.
  • LKQ Online must authorize and send an RMA for all returns before they are sent back to us.
  • You must furnish us with such information as we may reasonably require:
    • Digital photo showing proof of damage
    • Proof of your vehicle's vehicle identification number (VIN)
    • Regular maintenance during the warranty period as recommended by the manufacturer in the Owner's Manual.
  • We reserve the right to inspect any product prior to refund or replacement.

 

All implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this warranty and do not cover incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

 

You can email onlinehelp@lkqcorp.com for more information if needed.

 

Shipping Claims

You must inspect your purchased item(s) when you receive them and immediately notify LKQ Online at onlineship@lkqcorp.com if the item(s) were damaged at the time you received them. All damage claims must be made within three days of receipt. You must retain all packing materials and shipping documents so we can investigate the cause of the damage.

 

 

By submitting a bid to purchase a part from us or accepting delivery of a part purchased from us, the buyer accepts and agrees to all of the terms above.

 



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