I am sorry for any delays this week answering your emails.

I am training someone new to help with ebay and I'm implementing some new things to make this ebay experience faster and more pleasant for both of us.

If you need to return your item, please click our automated return service (http://return.phiconnect.com/id/laptop_specialist). 

Within one to two business days, we will contact you ASAP.

We thank you for your patience and understanding in advance.

Danny