Returns: 1) We will replace defective, damaged or wrong items at no cost whatsoever to the buyer. We must be notified within 30 Days! of any problems. We may ask for a digital picture of damage to larger items before we can correct the problem. 2) For the case of buyer dissatisfied with product only (no damage). Buyer returns at own expense. Once items arrive Paypal will be 100% refunded or a business check will be issued for other forms of payment.