Leland is a FULL service fly shop, so please let us know how we can assist you.
A high level of service permeates the entire culture of Leland Fly Fishing Outfitters. Our owner, Josh Frazier, would have it no other way. Whether you are just looking for information or have a question on rigging we have the expertise and knowledge base to assist you. So, if you are looking for a fishing report, having a problem with a piece of equipment, or just looking to try out the latest gear please contact us.
Free Shipping at Leland!
So you're just about to drop last week's paycheck on the latest installment of fly fishing gear and the last thing you need is a monster shipping charge. Or maybe you just need a few leaders or a spool of tippet, and the shipping charges shouldn't be more than the cost of the leaders or tippet. Here at Leland Fly Fishing Outfitters, we couldn't agree with you more. No company should make money on shipping, period. That's why we offer FREE GROUND SHIPPING within the continental United States, regardless of the cost of your order, size of the package or even the number of orders you make. Rather than trying to figure out different shipping costs for different areas of the country or grading the shipping cost on how much you spend, we simply ship your package for free. There are no hidden costs here, plain and simple; FREE GROUND SHIPPING.
Leland Fly Fishing Outfitters is committed to completing and shipping your order in a timely manner. All orders received before 2 p.m. Pacific Standard Time are shipped within the same business day and if for some reason this will not be the case, you will be contacted immediately. We will have to charge for any shipping fees associated with exchanges, sorry.
OTHER SHIPPING RATES
DOMESTIC RATES
(continental US via UPS)
Standard Shipping: FREE
(We will have to charge for any shipping fees associated with exchanges, sorry)
Two-Day: $25,
Overnight: $45
DOMESTIC RATES (Alaska and Hawaii via UPS)*
Flat Rate: $50
*UPS requires expedited shipping to these states.
CANADA RATES
All Orders: $25
INTERNATIONAL RATES
All Orders: $75
Duties and Taxes
International orders are not subject to US taxes. However, it is possible that import duties will be applied by the country of final destination. The recipient is responsible for payment of all applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items.
Other Options
If you would like your order shipped via another carrier (ie. USPS, FedEx, DHL) please contact us for availability and current rates.

365-Day Returns at Leland
At Leland, we want to make it as easy as possible for you to shop with us. That's why we have a one year return policy. Yes, that's right, a one year return policy for Leland web site purchases. Let's face it, if you haven't used it in a year, you probably don't need it. So send it back and get something you do want!
If you're not completely satisfied with any item, return it to us in new and unused condition within 365 days of the original purchase date for an exchange or refund of the purchase price. Unfortunately, freight is non-refundable
Please follow these easy steps:
1. Please include a copy of your receipt or invoice in the return package. This will help us process your shipment more quickly.
2. Please include in the return package a letter with the following information:
a. Your name, address, phone number, and email address
b. Your Order Number
c. Whether you would like an exchange for another item or items, or would prefer a refund?
d. Why you are returning the item? Please let us know if there was something unsatisfactory about the product, as your feedback is important to us.
e. If you prefer an exchange, what are the new item(s) you would like us to send you?
3. Insure your package and mail to:
Returns Dept.
Leland Fly Fishing Outfitters
463 Bush Street
San Francisco, CA. 9410
4. To track your exchange or return, please contact us via email or by phone.

In Stock and Ready to Ship at Leland
Out of Stock? There are no excuses. Fly fishing gear probably shouldn't be for sale on a website if the company you're buying from doesn't normally keep it in stock. Leland Fly Fishing Outfitters prides itself in being the company that has it in stock. And we try to keep it in stock! We commit to huge pre-season orders from the fly fishing industry's finest manufacturers. And, if some unforeseen event does occur, we will move heaven and earth to try and find it for you. We demand the best from the companies we do business with, and so should you.
If you're like us, when you purchase something, you want to get it as soon as you can. That's why we have the same-day ship policy (ground shipping to the lower 48 is always free!) and why we try to stock everything needed for a fun day on the water, whether that fun day includes fishing for taimen in Mongolia, steelhead in BC, browns in Argentina, tarpon in the Keys, or brookies in the Smokies.
You shouldn't have to wait for back orders. If we don't have it in stock, we'll first check with the manufacturer. If it's immediately available through them, we'll have the manufacturer drop ship the equipment to you that day. If they don't have the item, we'll have the manufacturer's rep work their list of dealers to find it. If they're unsuccessful, we'll get on the phone to find it somewhere in the United States. We would rather lose the sale to another fly shop than have you go away empty handed. Trust us, if we don't have the item you want, or can’t find it, then it probably isn't available.
BUY WITH COMFINDENCE FROM LELAND
Your time is too valuable to spend searching the Internet for the best prices on fly fishing gear. There's nothing worse than taking days deciding on the perfect equipment that fits your needs and budget, finally making a purchase, only to see it on sale for less at another location.
We at Leland Fly Fishing Outfitters want you to be completely comfortable with your purchases from us. That's why we have our Buy With Confidence Guarantee. We want to make sure that the only thing you have to worry about is fishing, not endless shopping around.
After your purchase from Leland, if you find it cheaper within 30 days, for the exact same item from any legitimate fly fishing retailer, we will be happy to give you a store credit for twice the difference.
We want you to have the most comfortable shopping experience possible and that begins with the best possible price!
WE RESPECT OUR CLIENTS.
Which do you want? A free, but out-of-date fly line? Or a gift certificate for twice the retail value of that fly line?
Everyone knows there are other on-line fly shops out there offering you "free" gear to entice you into purchasing from their website. We respect you too much to offer you free overstocked t-shirts, flies, luggage, or out-of-date fly lines.
Instead, Leland Fly Fishing Outfitters is offering you a gift certificate for 2 times the retail value of the free gear other shops are offering. This gift certificate is redeemable on your next purchase. Leland has always been devoted to getting you the right gear, the best service, and the best price.
This is how it works; If you find a website offering a "freebie" you can either call us at 866-672-1959, at which point we will take care of you. Or, if you prefer, send us an email with the website, and we'll check it out. If it's a legimate dealer, you make your purchase on line for our full priced item and in your package there will be a gift card for 2X the retail value of the "freebie."
THE FINE PRINT: Make sure when you make the on-line order you tell us in the "Comments" field, at check out, the website making the offer, the product being offered and a stated retail value. It's that simple.
So which would you rather have? Their old gear? Or money towards what you really need for your next fishing adventure?

The Leland Rigging Standard
At Leland, we take our fly fishing seriously, and we assume that you do too. That’s why, when you leave our shop, or receive your gear in a shipment, your Fly Reels and Fly Lines will be professionally rigged to go out and fish for world records, right out of the box.
In some fly shops, your reel, backing, fly line, and leader butt connections are assembled by different employees with varying degrees of experience and knowledge. Your reel and lines may all be rigged differently, depending on who did them that particular day. Unfortunately, the guy with the greater skill may not always be behind the counter putting your stuff together. A trout shop may not have a lot of familiarity with heavy-duty rigging for big saltwater fish. You don’t want to go half-way around the world and lose a fish of a lifetime due to an inappropriate or poorly constructed knot. That doesn’t happen at Leland.
What’s special about the Leland Rigging Standard? Here are a few things that we do to keep our customers coming back for more. They even bring in their relatively new tackle to have it re-rigged by us.
• Every connection type is specifically selected for maximum strength and ease of use based on line weight, line type and density, and intended purpose of the outfit.
• All fly lines are clearly hand marked with a bar code at the backing connection indicating line weight, sink tip grain weight, and dual markings for sink rate, where appropriate. You’ll never have to guess again about which lines you have on your reels, particularly when a couple of years have gone by!
• All fly lines four weight and above are securely attached to the backing with our custom, hand-made braided loops and Bimini Twist connections that approach 100% of each line's unique breaking strength. This juncture also allows you to quickly and easily switch fly lines on a spool without having to retie knots.

• Monofilament butt sections attached to the front of your fly line are diameter specific to exactly match the relative stiffness of that particular line, so that you can enjoy the full advantage of your high performance fly line with the smoothest turnover of your casting loop. A perfection loop on the front of the butt section offers the option of looping different leaders on and off without tying knots.
• Only the highest quality Dacron backing is selected, based on fly line weight, reel spool capacity and intended purpose, to maximize breaking strength, versus a fish's room to run. Let us know if you want to substitute Gel-spun backing to increase the amount of backing that we can fit on your reel. As you might guess, we have a special way of rigging that, too.
Small Trout or Giant Tuna; trust Leland to rig your fly fishing gear the right way, every time.
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