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 Leonity Affaire

Leonity Affaire

 Maintained by:
 Leonity Affaire is specializing in Home Audio Speakers, iPod Speakers, Powered Mixers, Sound Hardware Accessories (XLR, Plug, Jacks). Major Brand names such as: Sony, JVC, Panasonic, RCA, Vizio, Philips, Samsung, Magnavox, Polk Audio, Logitech, Toshiba, Memorex, Denon, Onkyo, and many more goodies !

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ALL items can be picked up from our location in Walnut, CA 91789.

Just send us a message through eBay, we will waive your shipping cost, and there is no charge for pick up.

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  • FAQs and Shipping Info
Shipping & payment
Please pay immediately when you have won the auction to ensure better quality service. All orders are expected to be paid within 5 days, unpaid item reminder will be filled for non-paying bidders. If you need to pay with other method, please let us know, and also if there is any problem with your Paypal account, please let us know and call Paypal immediately.
Our Services
We are Paypal verified seller, bid with confidence!

We deliver products promptly to our customers Worldwide (some items within USA only)

We try to ship your order as soon as we can. You will receive your tracking # by email.

If you have any questions, email: eb_mike1@yahoo.com

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FAQs and Shipping Info

FAQs and Shipping Info

If you like to leave negative feedbacks here and there, don't buy from us, we don't need your money, go somewhere else.

We do business to nice people only, because we are nice, if you are bad, go away.

Plenty of sellers you can screw around, you screw us, careful.

 

Before you email us with any questions, please do understand that we have lots of customers, and we are

always trying to ship your orders as fast as we could. You will receive an email confirmation once the product is shipped.

If you have not receive any tracking information by email, simply email us at: eb_mike1@yahoo.com

 

Q:

Do you combine shipping?

A:

Yes we do, you can use shipping calculator located at the bottom of our auctions to determine your shipping costs. For a mix of different items, please do buy it now on all auctions you want, and use shipping calculator when you have done shopping. Some items cannot be combined due to its size, please contact us for more details before bidding if you are unsure.

Q:

What happens when the products I receive damaged?

A:

We ship non-damaged products with adequate shipping material to ensure you will receive them in the same condition we ship them. In rare case, if the product is damaged during shipping, we will help you to claim it with respectable shipping company we uses to ship your product.

Q: Do you charge handling?
A:

We charge handling to cover our cost for shipping materials.

All packages are packed with shipping materials (box, peanuts, etc).

Q:

Do you ship internationally?

A:

No. USPS Sucks.

Q: How often you ship your items ?
A: Your item will be shipped within 3-5 business days, and you will receive tracking information by email.
Q: What is your Feedback Policy?
A:

To ensure buyers are getting the service we advertised, we ask buyers to leave us a positive feedback first upon receiving the items they ordered in satisfactory condition, we will then leave a positive feedback in return automatically within 1-3 business days.

If you leave negative feedback without contacting us first and stating your problem and let us work with you to resolve it, we reserve the rights to ignore all your emails and you will not get your money back.

Q: Why did my bids got cancelled / Why did you refund my money?
A: To protect ourselves against bad buyers / frauds, we reserve the rights to cancel your bids, or refund your money and not ship your items.

Shipping Info

We ONLY ship by UPS.

US Domestic Shipping Deliver to P.O.BOX Insurance Tracking Shipping Time
UPS Ground No Included Up to $999 max and depending on the cost of item. Yes 2-7 Business Days (no weekends)
UPS 3 Day Select No Included Up to $999 max and depending on the cost of item. Yes 3-5 Business Days (no weekends)

We ship mostly within 3-5 Business days. Once we print the shipping labels needed for your package, Paypal / our system

will send you an email confirmation that your package will be on its way, in that email, Tracking # will be included.

Please check your email inbox regularly. Please email us if you do not get shipping confirmation.

 

US International Shipping Deliver to P.O.BOX Insurance Tracking Shipping Time
UPS Standard to Canada No Included Up to $999 max and depending on the cost of item. Yes 5-14 Business Days (no weekends)

UPS mostly add brokerage fee automatically and will bill that fee to you when the package arrives.

Depending on the items, there might be customs fees added on top of shipping cost. If your package has not arrive

within a certain time period, please call your local post office, and let them know the delivery confirmation # or

tracking #, and check if you have to pay for customs. We do not cover for these kind of fees as we are not related to

the post office / customs.

 

DOA (Dead on Arrival) / Damaged Products

It's rare but it happens sometimes. We will replace DoA product if buyer satisfy these conditions:

1. Buyer must provide adequate proof that the item is DoA in the form of picture, video, or returns when requested.

2. Sending us an email stating that the item is not working, damaged, etc, will not help the replacement process faster.

For security purposes, we cannot and will not just take buyers' words on the items. If the item is broken, buyer needs to proof it to us.

 

30-Days Return Policy

  • Return for refund within: 30 days after product arrived at buyer’s location.
  • Return for replacement within: 30 days after product arrived at buyer’s location.
  • All products must be returned in its original condition, complete with any accessories included.
  • We have the right to reject damaged products due to neglect, abuse or misuse.
  • We have the right to reject returns if accessories that were included are missing.
  • We have the right to reject returns if the buyer simply did not understand the way our auction works and did not read what are important in the auction, such as: the condition of the item, and the “Items Included” section.

 

All defective / non-working products must be reported to Leonity Affaire at eb_mike1@yahoo.com within 30 days after buyer receives the product for this policy to apply.

RMA Form must be downloaded and emailed (attached to email) to Leonity Affaire

eb_mike1@yahoo.com.

Please download it from here: RMA FORM

 

Most of the time, we give our buyer full refunds on products that are not as advertised in the auctions. However, there are different circumstances, see below.

When the buyer returns the products to Leonity Affaire, this following restocking fee applies:

  • IF accessories are not returned: 15% restocking fee
  • IF problem reported on the product is invalid / product working as it should when returned: 15% restocking fee
  • IF products show abuse: 20% restocking fee / we have the right to reject returns.
  • IF products + accessories are returned completely with no signs of abuse: 9% restocking eBay fee.

Leonity Affaire reserve the rights to cancel the orders of errors on its site and not honor the pricing errors.

By Bidding on our auctions, you are completely agree with the above statements and disclaimers.

We all humans, we make mistake, if you still leaving negative feedback after we are trying to make it up to you, by sending you refunds, and or by sending you misplaced items, etc, then the next time you make mistake, we sincerely hope that other person won't forgive you.


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