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Untitled Document
Strong Arm Supports are typically comprised of the following parts:
| Cylinder |
Heavy gauge steel body, painted and cured to a glossy finish. |
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| Piston Rod |
Chromium-plated, hardened steel, precision-ground and highly polished. |
| Piston Assembly |
Self-cleaning design automatically opens during each stroke to keep the piston area free of contaminants. Not offered by all manufacturers. |
| Sealing System |
This is the area where most manufacturers differ in their approach. Strong Arm uses a patented Triple-Lobe Rubber Seal, as well as a Rubber O-Ring Piston Seal. |
| Seal Backup System |
Teflon ring, functions as a backup to the seal system, unique to Strong Arm. Prevents seal wear. |
| Temperature Compensation |
Optional feature, this module provides for an increase in the force when the temperature drops below approximately 40°F enabling the use of lower forces at room temperatures to provide easier closing efforts. |
| Nitrogen Gas Charge |
Gas springs are charged with nitrogen up to 2500 psi. Nitrogen does not react with any of the internal components. The amount of charge varies from 1/3 gram in the smallest springs to about 24 grams in the largest. Nitrogen is inert and is not flammable. |
| Glycol Fluid |
Lubricant for internal components. Also provides dampening to slow down movement of liftgate just prior to full open. This is a high viscosity index synthetic oil with a pour point of -70°F. |
Typical Installation instructions for a Ball Socket type lift support
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- Always wear Safety Glasses for eye protection.
- Use Safety stands whenever a procedure requires you under the vehicle or supports. Or have someone hold the lid open for you so that they can raise or lower it as needed.
- Before removing the old lift support, inspect the end connections and compare them to the units on your vehicle to make sure that they are the same As well as the extended length.
- Remove the old support from the vehicle by placing a small flat headed screw driver under the U shaped band on the ends of the support. Slowly turn the screw driver and it will lift up on the band approx.1/8", then pull the support away from the vehicle and it will release.
- To install the new supports do the same procedure in reverse. DO NOT jam the new support end over the ball socket without lifting the U band slightly or damage may occur.
- Lift Supports need to be installed fully extended. In most cases you just can't compress them unless they are on the vehicle. If you have any issues during the installation PLEASE contact us. Never force a support.
- If the ends are not lining up the support may need to be turned. To do this attach the shaft end of the support to the vehicle and then turn the entire body of the support clockwise unit the ends line up.
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Lift Supports for the Hood, Trunk, Hatch, Liftgate or Tailgate: Are covered with a Limited Lifetime warranty . Provided your original purchase was for a pair (unless your application only uses 1 lift support) These must be installed in the intended vehicle and the unit stops working properly or to your satisfaction.
Lift Supports for Non Automotive applications, Tonneau covers, package delivery vehicles, and special projects are cover for a period of 12 months.
In the event that the units stop performing after 180 days then you would be responsible to ship them to us and enclose a check for $8.00 (for shipments inside the USA) as well as proof of purchase from us to cover the return postage, and we will then send you the replacement unit. Please contact us before the units are shipped for an RMA number. |
Worry Free Ordering
Your satisfaction is our number #1 Priority. We want you to be 100% satisfied with your purchase and if not we need to know what is wrong. We strive to receive 100% positive feedback and will work to resolve any issues that you may have so please contact us with any questions or issues. Our preference is to use the EBAY e-mail system so that responses do not get stuck in the spam or junk mail box. Click here to contact us via e-mail.
Shipping Details:
We process orders usually within 24 hours (except weekends and holidays) after payment is received. However, we ask you to allow up to 2 business days for the item to ship. Usual transit time is from 2 to 7 working days for items shipping within the USA depending on the destination.
When ordering you need to be sure that the shipping address you provide at checkout and Paypal is accurate. -- Please review your confirmation -- In the event that a wrong address has been provided we will not be responsible for any additional shipping charges or delays.
All orders when placed are automatically placed in a shipping Queue and it is hard to stop or change them once placed. Once shipped additional charges may apply as required by the carrier for any changes that need to be made.
If you see an address problem and the order has already been placed call us at 1-760-268-1975 as well as send us the correct information by clicking here to contact us and we will make every effort to change the address.
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