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Frequently Asked Questions - Linda's Stuff - Luxury For Less!

Frequently Asked Questions


Buyers Consignors

How do you ship my order?

 

 

 

 

 

 

 

 

 

 

How does Free Shipping work?
Economy Shipping is FREE! It is serviced by UPS Surepost & Mail Innovations. Final delivery is made by a postal carrier.

  • We offer free Economy Shipping on all items (unless the items are large or heavy).
  • We reserve the right to ship UPS with Signature Required for any order over $250.
  • Allow 5 - 12 business days for delivery
Do you combine shipping?

We always combine shipping. Please e-mail us when you are ready to checkout as the eBay software does not combine shipping automatically! We ship out 5 days a week and we ship within 2 business days of receiving payment. We ship either Economy, Standard USPS Priority Mail or UPS.

If you choose Standard Shipping, an additional charge of $1.50 per item will be added to the total shipping cost. For One-Day Service, the charge is $5.00 per item.

Can I ship to a different address?
If you wish to ship to a different address from the one that is on your PayPal account, please simply change the address of your PayPal account.

Do you ship to APO/FPO addresses?

Yes we do. Rates are the same as U.S. domestic.

Do you ship internationally?

Our international shipping policy is as follows:

  • Worldwide:
    --Under $300 (combined total), USPS Priority International $30*
    --$300 and over (combined total), USPS Express International $45*
    *Combined shipping is $4.00 per each additional item
  • Canada & Mexico:
    --Under $300 (combined total), USPS Priority International $25*
    --Under $300 (with shoes), USPS Priority International $27*
    --$300 and over (combined total), USPS Express International $30*
    --$300 and over (with shoes), USPS Express International $32*
    *Combined shipping is $3.00 per each additional item

We reserve the right to ship with the method of our choosing unless specifically instructed otherwise. 

Do you combine shipping for international customers?
Yes, we do! Please see above. Please e-mail us when you are ready to checkout as the eBay software does not combine shipping automatically!

How do I return an item?
Pack item in the original box if possible. Address your package to:

103 Gibraltar Road, Horsham, PA 19044

Please enclose the form that accompanied your order or a short note stating the item number, your eBay ID and why you are sending us the return. On the side of your return box, please write your last name in large uppercase letters. You have seven days from the date received to return the package. You will be refunded within five business days after we receive the returned item.

Do you guarantee authenticity?
Yes--we at Linda's Stuff pride ourselves on only selling 100% authentic designer merchandise. We work with professional authenticators to confirm authenticity. We are so confident in the authenticity of our items, that we will issue a full refund if you feel that you've purchased an inauthentic item.

How do I contact Linda's Stuff?
Feel free to contact Linda’s Stuff via e-mail at shop@shoplindasstuff.com. For a more immediate response, please do not hesitate to call us at 1-866-68-LINDA (54632) or 1-215-956-9190.

Our office hours are Monday - Friday from 9:00 AM to 5:00 PM EST. If you have a concern over the weekend, feel free to leave us a message or give us a call on Monday morning, and our Customer Service staff will be happy to assist you.





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