Payment by Paypal Preferred
UK Only - Cheques and Postal Orders also accepted, items will be despatched as soon as the payment clears.
Please make payable to Lorna Mulligan
Overseas - Payment by Paypal only, thank you.
Postage & Packing / Shipping
Postage is combined on multiple orders - only one amount of postage is charged. Free postage for any additional items purchased for shipping at the same time.
When paying eBay should automatically calculate shipping/postage discounts for items of the same currency, if for some reason this does not occur, please let me know and I will send a new invoice with adjusted postage costs.
Please note: I can only combine invoices for items of the same currency. If you have purchased several items in different currencies eg. AUD & GBP, if possible - please wait for separate adjusted invoices giving shipping/postage discounts to be sent before paying. Thanks.
I try as much as possible to keep the postage costs down - no profit is made on postage/shipping prices. All prints are individually wrapped in acid free cellophane bags with cardboard backing.
Due to the weight and quality of the paper that is used, the prints are not rolled but packed flat in specialised reinforced envelopes or flat boxes to ensure safe arrival.
UK - All items are sent standard 1st class delivery.
Overseas - all items are shipped standard Royal Mail airmail (small packets).
Customer service is very important to me so I will always offer a replacement or full refund if any items are lost or damaged in the post, please see returns section below.
UK & Overseas - I would like you to be completely satisfied with your purchases, so do please let me know if there is any problem.
Returns - If you wish to return an item, could you please do so within 14 days of receipt, in its original condition and I will give a full refund including original postage - please note the buyer is responsible for any return postage costs.
Loss or Damage - All items are despatched in excellent condition, if lost or damaged in the post, I will try to rectify the matter to your satisfaction, by either replacement or full refund including postage/shipping costs.
If you need to contact me please use eBay messenger ( ask a question) or email: firstname.lastname@example.org