You are able to return the item within 30 days from the date you receive the item.
If the item is damaged or defective, we will provide a pre-paid postage label for you to return the item (if necessary) and send a replacement/exchange item for same price/ or issue a refund at no extra cost to you.
If you decide that you no longer need the product, ordered the incorrect one, or did not suit your needs, we can take it back for a refund, but the buyer is responsible for the return shipping costs.
Refund process can take between 4-7 business days to process once the item has been received. It will be refunded back to the same PayPal account that was used during the check-out. Please send us an eBay message to us to obtain a RMA # (Return Merchant Authorization #). This number must be written on the outside of your package.
**All unauthorized returns will be returned to sender.
We only accept PayPal. It's safe and secure for both the seller & most importantly the buyer. They accept all major credit cards, and it's free to sign up!
Guess what dolls?! We have FREE standard shipping to anywhere within the U.S.!! Your order will be shipped via United States Postal Service First Class Mail (USPS FCM). Please be aware that normal time of delivery can take up to 10 business days (especially for those of you on the east coast). Also, please take into consideration that we do not operate on the weekends or major holidays. Thanks for understanding dolls!
Shipping Chart
*Cannot ship orders over $40 or 8oz. (International)
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
http://pages.ebay.com/help/pay/international-shipping-rules.html#who
Best way to reach us is by sending an eBay message through your eBay account!
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