TERMS AND CONDITIONS:
Any returns must be reported within 3 days of receipt of goods.
Luv 2 Wear Lingerie only accepts returns if there is a defect due to the manufacturing process or received wrong item that was originally purchased. Any discrepancy in the order received must be reported within 3 days upon receipt of the goods. With the exception of items worn over the crotch area, if you are not satisfied with your purchase for any reason you may return it for a refund. Some fabrics/colours may appear slightly different from the listing picture than the physical product received due to lighting conditions. We do our best for the pictures to show the true colour. Once we receive you’re returned item, we will typically process your refund within 3-5 business days, SHIPPING & HANDLING WILL NOT BE REFUNDED. Please ship prepaid, we do not accept COD or freight collect. And we highly suggest using a trackable shipping. Opened items cannot be returned unless defective then we will refund money. All returned items must be in their original state and deemed to be unworn before they can be accepted for a refund. We are sorry but we do not pay for postage on returns except on items that you didn’t order.

DEFECTIVE MERCHANDISE:
If you receive defective merchandise, you must contact us within 3 days of receipt of your order. NO RETURNS accepted after 3 days from receipt of shipment.

NON-RETURNABLE ITEMS:
Due to the intimate nature and hygienic standards state law prohibits the return of certain items once they have been worn. We strictly adhere to this law. Therefore, all sales on items that are worn over the crotch area are final (please choose colour and size carefully before placing your order) once opened item(s) cannot be returned of certain items, we regret that it is not possible for us to accept returns on panties, baby dolls, bodysuits, hosiery, teddies, swimwear, and any lingerie set (panty/bra, panty/camisole, panty/tank top sets) that includes a panty. If these items are returned we will refuse the package and they will be sent back to you. We DO NOT accept returns for colour or size changes. For reasons of hygiene, according to the law, lingerie items cannot be returned once the packages has been opened, unless you find the product to be faulty.

HOW TO RETURN A PURCHASE:
Return by mail with tracking number. Please mail to us the original invoice (included with your shipment) and the item(s) you wish to return. E-mail us the tracking number.

RETURNING ITEMS YOU DIDN'T ORDER:
Please send us e-mail if you received items that you didn't order. You can return the item(s) for a full refund plus cost of return shipping.

OUR NUMBER ONE PRIORITY IS GETTING YOUR ORDER CORRECT THE FIRST TIME SO THAT THE ONLY THING THAT COMES BACK IS YOU.