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| Q:Are all of your products at your website authentic? |
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| A:Yes, we guarantee that they are all 100% genuine and authentic and come in original manufacture's packaging. |
| Q:How soon do you ship? |
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| A:We usually ship in 1-3 business days after clearance of payment. |
| Q:Do you offer combined shipping discount? |
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| A:Yes. Most of domestic orders are shipped free of shipping charge. The international orders can combine for shipping discount even if the items are different models. Please see our Store Policies for more details. |
| Q:How can I view the status of my order? |
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| A:You will receive a shipment confirmation e-mail when your order ships. You can go to your "My eBay" and view the staus of your order. The tracking information will be displayed if your is already shipped. The US Postal Service does not offer detailed tracking information. Instead, they come with a delivery confirmation. |
| Q:Do you offer combined shipping discount? |
|
| A:Yes. Most of domestic orders are shipped free of shipping charge. The international orders can combine for shipping discount even if the items are different models. Please refer to our Store Policies page for details. |
| Q:Do you charge sales tax? |
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| A:No, we do not charge sales tax except for the orders shipped to Nevada, USA. |
| Q:What is your return policy? |
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| A:We have 14 day return policy and details can be viewed at the Return Policy section of the Store Policies page. |
| Q:Can you mark the item at a lower value for international orders? |
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| A:No. We must state exact sale price on the customs form. The shipping cost does not include any duties or taxes. |
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