As stated previously, we are a distributor for KidKraft. MY HOLLYWOOD Kids is proud to distribute such quality items to the consumer. As a seller on Ebay, we take pride in getting items to our customers as quickly as possible. When leaving your opinion in the Sellers Dashboard, please be understand concerning the shipping and handling fees.Shipping prices are on the rise and we are doing everything we can to keep your price as reasonable as possible since you will pay shipping and handling. WE DO NOT MAKE MONEY ON SHIPPING, it is as the shipper states! If you find the same item costing less,you may contact us. We will do everything we can to match or even reduce the price. Our economy is has been so impacted lately, but we want to do what we can to make sure every child has the toys and item they need fo their development. Due to overwhelming demand for some items,they will occasionally be on back-order. We have no control over that. We sometimes miss listing that the item is on back order and I do apologize for that. We will let you know and if you want a refund we will issue it promptly. Thank each and everyone who has been our customers and we look forward to a long relationship with each of you.