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Standard Limited Warranty

THIS WARRANTY IS FOR THE ORIGINAL CUSTOMER AND IS NOT TRANSFERABLE.   Mac2MacOnline.com (M2M)) warrants to the customer that the products we sell shall be free from defects, unless otherwise stated at time of sale, for the period of 30 days from the date the customer receives the product.  During the warranty period, M2M will correct any defects and/or failure of the item to conform to the description of the item at the time of sale. Warranty repairs will be performed at the M2M repair facility in Chico, California or at a designated M2M Service Center, whichever is deemed most cost-effective by M2M.  The customer is responsible for shipping costs when returning product for repair and M2M will pay return shipping costs back to the customer.  The customer is responsible for using original or comparable packaging.  Any Replacement Parts shall be new or serviceably used, and are warranted for the remainder of the original warranty or fifteen (15) days from the date the customer receives the repaired product back, whichever is longer.  This warranty period is not extended as a result of purchasing any additional parts/products from M2M or upgrading a M2M product. The customer must promptly notify M2M if there is a defect in material or workmanship.  M2M must receive notice of all events before expiration of the warranty period.

Return Policy

For customers who purchased products directly from M2M via the website, eBay, telephone sales or any other method, customer may return defective or malfunctioning products to up to 30 days from the date of receipt for repair, replacement or refund. If refund is requested, M2M will not include any return shipping or handling charges but will include the original shipping charges to customer. If the products were purchased from M2M under a written agreement or contract with M2M there may be different terms for the return of products under said policy.  To return products please email sales@mac2maconline.com to receive a Return Materials Authorization (RMA) number, please have your original order number or ebay item number ready.  Products must be returned to M2M in their original packaging (or comparable packaging).  This return policy is for defective or malfunctioning products only, if your product is returned for any other reason the customer is subject to a 20% restocking fee and is responsible for original shipping fees as well as return shipping fees.  IMPORTANT:  If the RMA number is not written on the outside of the box the shipment will be rejected in receiving and returned to sender.

The warranties set forth herein provide the customer specific legal rights. The customer may have other rights, which vary from state to state. In no event shall M2M be liable for any indirect, special, incidental or consequential damages caused by said product. No variation or exception in the terms stated herein can be made without the written authorization of M2M. These limited warranties apply to all of M2M customers worldwide.