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Welcome to my Template FAQ's and User Policies page. Here you'll find all the information you need to make a decision before purchasing a template from me! If you still have any questions or concerns you can always e-mail me and I will get back to you ASAP! 

All my templates are ebay compliant so you'll never have to worry about getting your auctions pulled! Plus, since I design my own graphics  you'll never have to question the copyrights or origins of the graphics in my templates because I created them and therefore I own the copyright.

Things you should know about eBay's HTML policies, Editing Templates and choosing Fonts:

  • Ebay does not allow any html or Java script that alters your auction page outside of the description box. This means that things like backgrounds that spill into the gallery picture area, fades, custom pointers or colored scroll bars are not permitted. Please go to eBay's help section to read more about these policies, so that you can be aware of what you should or should not have in your auctions.

  • There are only a handful of fonts that will display properly on everyone's computer. Fancy fonts may look good to those who have that font installed on their PC, but if your customers don't have that font, your template will look very different to them. Therefore it's always best to make sure you use a font that comes standard on all windows or Mac operating systems. All my template's fonts are pre-assigned and are web compatible so you don't have to worry about the template looking different.

  • The worst program to use when editing your templates is Microsoft Word. That's because word is not a proper html editor and it will insert a lot of "fluff"" or useless code which will not only cause the template to malfunction, but will also make the file much larger than it needs to be. Always use Notepad or ebay/turbolister's description editor. My templates can also be edited in Front Page, but I do not recommend this unless you are familiar with Html and you're able to remove the "extras" that the program automatically inserts into your code.

 

Usage Policy & License Agreements

Non-Exclusive License Agreement:

This agreement is valid for  all purchases of pre-made auction templates, store fronts, logos, Me pages and Store custom pages and/or any other works. By purchasing a pre-made template you are agreeing to the following terms and conditions:

  • The templates may only be used for the purpose for which they were made. This means, for example,  auction templates cannot be used for any other pages in your store (i.e.: ME page, Store Front, Store Custom pages etc...)

  • Although you have been granted use of the template/s and graphics I retain the copyright to all images, graphics and html code.

  • You may not use any part of the template to create your own work, including the html code.

  • You may not change, copy or alter the template or graphics in any way shape or form.

  • you may not re-sell or distribute my templates, code or graphics, in whole or in part, to anyone else. 

  • You may not remove the copyright information found at the bottom of each template, nor can you remove the link to my store.

Instructions, questionnaires and all additional information remains the sole property of F. Cornell.

You are agreeing to these terms and conditions regardless of whether you have read this agreement or not.

Failure to comply with these terms and conditions will result in the termination of all rights given to you upon purchase, including the right to use my works.

All my works are original and are protected under US and International Copyright laws. 

 

Exclusive License Agreement:

This license agreement is valid for all purchases of custom work.

By purchasing custom work you are granted an exclusive license to use my graphics for non commercial use. This means that you can:

  • use any part of the product purchased for non-commercial use only.

  • Create derivative works from the graphics for personal use only.

You may not however:

  • Re-sell or distribute the graphics and/or html code to anyone else.

  • Create derivative work/s with the intent to sell or distribute commercially.

Questionnaires, instructions and other informative materials are excluded from this license and remain the sole property of F. Cornell.

Although you have purchased the right to use my graphics and html exclusively I still retain the copyright to all works and may keep copies for display and or advertising purposes on any webpage, site or print media. Refunds will not be granted once any portion of the product has been sent either electronically (attachment/upload/download) or in cd format. Initial deposits are therefore non-refundable once any work or draft has been submitted to you. Payments must be made in full before the final working file is sent.

You are agreeing to these terms and conditions regardless of whether you have read this agreement or not.

Failure to comply with these terms and conditions will result in the termination of all rights given to you upon purchase, including the right to use my works.

Please feel free to contact me should you require further clarification regarding these licenses.

Here's a list of some Frequently Asked Questions to help you in making the right decisions when purchasing works from me:

Q.

The graphics and art work are gorgeous but they look so complicated. Are you sure I'll be able to use them even if I don't have any knowledge of HTML?

A.

Absolutely!  All you need to do with my templates is fill in the blanks to add your product images, description and title. Everything else will be customized by me (shipping, payment, returns, policies and the links to your ebay pages such as Me page, Store Home page etc..) so you won't have to enter this information and worry about messing up! I will give you easy to read, detailed instructions on how to add you text. If you have a Sparedollar account I can add the Tags to the template so you don't even need to look at the code, just fill out the form through Sparedollar and it will automatically insert the text for you.

Q.

What Happens after I purchase with Buy It Now or win the bid on a template?

A.

As soon as I receive payment for the template I will send you a questionnaire to fill out so that I can customize the template for you. Once you get that questionnaire back to me you can expect to receive your fully customized template within 2-3 days.

Q.

Can I get a Matching Store logo with My Template?

A.

Of course you can! All the templates (with the exception of seasonal ones) come with matching Logos which you can purchase separately for JUST $4.99!!!

Q.

I haven't seen a Template in your store that fits with my personality. Can you make one just for me?

A.

I certainly can!  Although custom work is more expensive because I am not selling in bulk quantities, they are well worth it. I will work closely with you to ensure that the artwork and style of the template reflects your business needs as well as your personality, to give the templates that extra touch!

Q.

You advertise the templates as "Auction templates" but can I use them for any of my customized store pages?

A.

If you'd like to have a matching Me page, Store Front, Header or custom page, you can either purchase one from my store or contact me for details. However, if you buy an "auction template" you cannot use it as a ME page for example.

Q.

Now that I have Purchased your template do I own the graphics and artwork?

A.

Unfortunately you do not. When you purchase a template from me you purchase a non-exclusive license, which means you can use the templates for your auctions or Me pages, but you may not re-sell them, use them to make your own graphics or templates, or alter them in any way other than adding text and images to the body. For this reason you MUST keep the link to my store at the bottom of your page and may not remove it under any circumstances.

Q.

Can I return the templates and/or artwork for a refund?

A.

Unfortunately digital media sent in any form cannot be returned and therefore cannot be refunded.

Q.

What happens if i get stuck or make a mistake? Can I contact you?

A.

Of Course you may. I will be available to help you with the templates for as long as you need me. I am confident to offer unlimited support because I know you'll be able to do it all on your own in no time as they are so easy to use!

Still have questions that weren't answered here? Feel free to contact me! You are bound by this agreement whether or not you have read it. I reserve the right to update or make changes to these policies without prior notice.

Graphics & Design Copyright Mad_Matatu, 2006. All images, photographs, graphics and content are the property of Mad Matatu's African Finds.



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