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Maldon Jewellery Company

Hallmarking and the LAW
Frequently Asked Questions
Returns Policy
Contact us
How to Combine for 1 postage cost
About the seller
Our Ebay and Amazon store will be closed as per the dates and times below.
Your messages will still come through and will be  responded to but it may be the following day.

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Please note we will be closed on Tuesday 22nd July and also Thursday 24 July.
Please note that we will be closed FROM Friday 1st August 2014 and REOPEN on Monday 18th August 2014.  During this time Ebay, Amazon and Play stores will be closed.  Our Website will remain open to PLACE orders but will NOT be fulfilled until Monday 18th August.  

Sorry for any inconvenience caused.
Kind regards Simon
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Hello,
yes we accept returns as per listing terms and as long as we have received the item within 7 days.

Please firstly let us know that you will be returning the item(s) Please enclose any bags, boxes if you are returning an entire order.
If you are returning a part of an order please make sure the item(s) are packaged well as anything damaged in transit has to be claimed for by the sender. IE yourself & we cannot refund.
Please note that we will refund the product value returned and cannot refund postage.
Please enclose a note with your invoice number & whether you purchased via our website,Amazon or Ebay.
If we don't know who the item is from we can't give a refund.
Please obtain proof of postage.Sadly if it becomes lost in the post the postal service will only give compensation to the sender IE you.
If you have any questions please let us know

Kind regards Simon