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Store Policy: Here at CJ-Marine we take enormous pride in our extensive knowledge of servicing boats with immense detail and meticulous work! That keeps our customers returning for years! Your satisfaction is our goal; we stand behind all the products that we sell. We take great pride in our customer care service here at CJ Marine. We promise to provide the same top notch service here on eBay!
Problems with an order? If something is wrong with an order, we certainly want to help you. Please read the following for more information on how to proceed.
If you would like to find out the status of your order or have an issue feel free to send us a message and someone will respond within 24 hours.
Shipping Problems: Please inspect your package immediately prior to accepting delivery. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver.
Shipping Damage: Damages must be reported and filed with carrier immediately. Orders lost in transit must be reported to us immediately. We are not liable for carrier damages. A claim must be filed with Carrier Company to facilitate an exchange. If you received a damaged product, please report it to us within 48 hours from date of receipt. No exceptions. Our Customer Service Department can be reached at 206. 878. 8668 or toll free at 877. 249. 0724 |