Return Policy: We accept returns within one week of receipt if the product is not working when it arrives or if you feel the product is not what is shown in our store. We don’t generally charge a restocking fee; however we do reserve the right to charge a 10% restocking fee if we feel that our policy has been abused. Be sure to ask questions. Pictures can only show so much and we will answer any question you may have promptly and accurately. Finally we do not refund shipping and handling fees.
Shipping and Handling: Here at Mark Areias Jewelers we use the U.S. Postal Service and FedEx as our carrier. We do not ship on weekends or holidays and will ship your item as promptly as possible. Express Mail takes one to three days. FedEx takes one to four days. Overnight shipping is available upon request with additional fee. Once the package is ready to ship we will provide you with a tracking number so you can track the package. Finally, all packages are insured for the amount of the item and require a signature upon delivery.
Taxes: Only those items shipped in California are charged an 8.75% sales tax in accordance with state laws. All other orders are not charged tax. You may request to pick up an item at our store in Aptos or Carmel, California but then you will be charged the current local sales tax.
Payment: Please use PayPal for all transactions. This makes it easier and safer for both of us. You may also pay by phone with Visa or MasterCard. Please include your phone number with your payment.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. The seller is not responsible for International Custom hold times as they can vary up to 4 weeks. Insurance is included with International U.S. Postal Service Express shipping fees.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.