We accept returns within one week of receipt if the product is not working when it arrives or if you feel the product is not what is shown in our store. We don’t generally charge a restocking fee; however we do reserve the right to charge a 10% restocking fee if we feel that our policy has been abused. Be sure to ask questions. Pictures can only show so much and we will answer any question you may have promptly and accurately. Finally we do not refund shipping and handling fees.
~Shipping and Handling~
Here at Mark Areias Jewelers we use the U.S. Postal Service as our carrier. We do not ship on weekends or holidays and will ship your item as promptly as possible. Express Mail takes one to two days and Priority Mail takes two to three days. Once the package has been shipped we can provide you with a tracking number if you would like. Please use this link to track: http://www.usps.com/. Finally all packages are insured for the amount of the item and require a signature upon delivery.
Only those items shipped in California are charged an 8.25% sales tax in accordance with state laws. All other orders are not charged tax. You may request to pick up an item at our store in Aptos, California but then you will be charged the 7.25% sales tax.