Thank you for shopping at Marshall's Farm!
We have a reputation for lightening fast shipment and intend to keep it that way. Order processing begins as soon as possible after payment is received.
Most items are shipped by FEDEX or UPS GROUND. Oversize or heavy items are shipped MOTOR-FREIGHT.
Because we ship by those carriers, we must be provided with a physical address and a telephone number. No P.O. boxes or APO addresses, please.
Items shipped by MOTOR-FREIGHT require your signature at delivery. Items are delivered curb-side. You are responsible for moving the item from the curb.
Bare root plants are harvested fresh by order, but according to a schedule and weather conditions. Any delays in harvesting will probably be weather related, but shipments of some bare root plants may take up to two weeks. Simply put, we want your plants to arrive at your doorstep in perfect condition. But if you have an urgent need for bare root plants, don't hesitate to contact me. I'll try to work it out.
Container grown plants are grown in greenhouses and can be shipped very quickly as long as the weather in transit is not inhospitable.
All live plants are usually shipped on Monday or Tuesday so they should reach your door before the weekend. We want to avoid delays in transit that may compromise the health of your plants. If we determine that the weather will be too hot or cold to ship safely, we may wait a few days to avoid the possibility of damage to the plants.
We usually begin selling flower bulbs well in advance of their season. For example, we may begin selling fall bulbs in July, though we can't begin shipping until September or October. Be assured they will be shipped out to you as soon as they arrive at the warehouse. This is noted in the item descriptions.
Some decorative home and garden items are hand-crafted or finished to order. These are usually shipped within three weeks of receipt of your order. This will be noted in the product description. Personalized items may take a bit longer. Please don't hesitate to contact us if you have questions or wish to request specific shipping dates.
SHIPPING LIMITATIONS
All shipping is limited to addresses in the 48 continental United States. We do not ship to Alaska, Hawaii or Puerto Rico due to high transportation costs.
We will not ship bare root and potted plants to Arizona, California, Nevada, Oregon and Washington. The departments of agriculture of those states require that incoming plants be cleaned of all traces of soil before shipment. The procedure is cost-prohibitive for us and risky for the plants.
The Texas Department of Agriculture now requires a phytosanitary certificate from the state of origin on every plant order entering that state. A phytosanitary certificate issued by the State of Georgia costs $50 per order, so it is cost-prohibitive to comply. However a possible solution is in the works. If you live in TX and would like to place an order, please contact us for an update.
We are able to ship imported plant items in the Bulbs category to all 48 continental states because they enter the U.S. with USDA phytosanitary certification.