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MasseteJewelry

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 New High Quality Gold Cufflinks Diamond Cufflinks Gold Pocket Watches Corporate Gift Items Gifts for Husband & Dad. Gold Money Clips Lucien Piccard watches Mens Watches Ladies Watches Dress Watch New Gold Cuff Bangle Leather Jewelry Boxes Gold Tuxedo Button Studs Tie Tac Mens Jewelry Womens jewelry.

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  • Shipping Informatio​n
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General Interest
  

SHIPPING INFORMATION

Items are usually shipped within 1 to 2 business days from when we receive payment or credit approval. Out of stock orders and/or back-orders may take up to 12 business days or more for delivery. If an item is out of stock or for any reason we couldn't provide delivery service, we will notify the customer immediately by e-mail or phone.

Please note, special orders may take longer for delivery.

Once your parcel is delivered, we cannot be held responsible for any claims such as lost or stolen packages. We therefore recommend that you add signature confirmation.

Please contact us if there are any issues with your purchase and avoid all unnecessary feedback.

We honor returns, please read our policy’s below.

 

ORDER TRACKING

Customers will receive an email notification with the tracking number when your order has been shipped.

You may also verify the status of your order and shipment by contacting our Customer Service at:  info@massete.com
 

INTERNATIONAL SHIPPING

Currently we ship within the U.S. and Canada.  However, international customers please feel welcome to contact us for a shipping quote and we will try our best to accommodate you. 
 
Buyer is responsible for any duties, tariffs, taxes, etc. imposed by other countries.

 

RETURN POLICY

It is most important to us that you are fully satisfied with your purchase.
 
We understand that when you buy a product online it may not be exactly as you expected. Therefore if for some reason you are not completely satisfied with your purchase, you may return your item within 14 days of receipt and we will issue a full refund in the same form as we have received payment, excluding the shipping and insurance charges.
If your order included the free shipping option, your refund will be less our original shipping costs.
 
Masse’te Jewelry is unable to accept any returned merchandise that has been visibly worn, scuffed or altered in any way. We do not accept returns for customized or special orders unless otherwise noted. When returning an item you must contact us first. We will then send you a return authorization number, and further instructions.
 
Packages without an authorization number will not be accepted.

Note: Because our jewellery is handmade, items may vary slightly from the actual picture shown. Also keep in mind that some  items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.
 
Please contact us immediately if there are any issues with your purchase and avoid all unnecessary feedback.