I accept Pay Pal WITH a confirmed shipping address, NO EXCEPTIONS, Postal Money Orders, and Cashier Checks. Payment is expected within 3 days or item will be relisted and negative feedback left. I generally ship within 24 hours of cleared payment.

Due to the nature of Webkinz Codes I will not accept returns on Webkinz items. Other items may be considered for returns, please read the terms of each listing, as return policy varies from item to item. That having been said, please know that Max n Mum want you to be happy with your purchase, if you are not happy let us know and we will do our best to make you happy.