Due to the fact that some of our product may change in appearance slightly from one lot to another, we reserve the right to send similar helmets of equal or greater value to the buyer than the item shown. After a purchase has been completed we will not exchange helmets for another of a different type. Due to unscrupulious customers who purchase our products, use them for costume parties or ren fairs, and then attempt to return these items for a refund we will no longer accept returns. ALL SALES ARE FINAL / NO REFUNDS WILL BE ISSUED!! If the item was damaged during shipment & insurance for this item was purchased, the buyer must then file a claim with the shipper (such as UPS, USPS, Fed-Ex, ect... NOT WITH MEDIEVAL ARMOURY!) Since all Medieval Armoury listings have a detailed description of the product as well as a picture, that closely represents the atributes of the product being sold, we will not accept returns due to buyers remorse. Please also be aware that anyone attempting to return product for a refund or anyone who does not pay for a product after the listing has closed will be placed on our BLOCKED BIDDERS LIST & will not be allowed to purchase any of our future listings on our store site as well as our website medievalarmory.net !

Medieval Armoury will no longer leave feedback until we have received feedback from the buyer. Any negative or neutral feedback will be returned in kind to the buyer! Any buyer leaving negative or neutral feedback will also be placed on our Blocked Bidders List on both our Ebay Store as well as our website medievalarmory.net!