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| Q:How will my order be sent? |
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| A:Memphis Drum Shop uses Fedex as our primary Domestic and International courier. Standard domestic shipments will be sent via Fedex Home Delivery |
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| Q:When can I expect my order to arrive? |
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| A:We typically ship out orders within 2 business days of receiving payment. |
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| Q:Will you provide me with a tracking number? |
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| A:Fedex will automatically generate a tracking number to be sent to the email address listed on your ebay account. If for some reason you do not receive tracking information, feel free to email us and we will send that right out to you. |
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| Q:Do you combine shipping? |
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| A:We do combine shipping only when we can safely package items together, while insuring that your order is received in great condition. |
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| Q:Can you ship to alternate addresses other than my billing address? |
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| A:For Domestic customers paying by credit card, we can ship to alternate addressed provided that we are able to verify the billing address listed on your credit card.
we will only be able to ship to the billing address. |
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| Q:What is your return policy? |
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| A:Items must be returned within 15 days from the date of delivery in the original packaging and shipping charges for returns are typically paid for by the Customer. |
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| Q:Will you end auctions early? |
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| A:We do not end auctions early unless a listing error has been made or an otherwise necessary adjustment needs to be made. |
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| Q:Can you sell a certain item any cheaper? |
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| A:All listings have set pricing, unless otherwise indicated with the auction having a "best offer" option. |
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| Q:Do you ship to P.O. Boxes? |
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| A:Our primary courier does not deliver to P.O. Boxes, however some items may be available for USPS shipment. Email info@memphisdrumshop.com for additional information. |
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