Store Policy
Payment: Our eBay store accepts major credit cards through PayPal. Payment needs to be completed within 1-2 days after auction ends.
Shipment: We usually ship UPS Ground or USPS Priority/Express 1-2 business days after receipt of your payment and will provide tracking number to you*. We normally ship to PayPal confirmed (billing) address; shipment may delay or items may not ship to an unconfirmed address. For USPS Express, USPS Priority, and all international shipping, a confirmed address is required. Please take a look at the table below for the Shipping and Handling charges and Carrier’s approximate delivery time.
|
Carrier |
First Item |
Each Additional Item |
Destination |
Delivery time |
|
UPS or USPS Priority |
$14.95 |
$4.95 |
US domestic, PO Box, APO/FPO |
1-5 days |
|
USPS Express |
$39.95 |
$7.95 |
US domestic, PO Box, APO/FPO |
1-2 days |
|
USPS Priority Int’l |
$29.95 |
$5.95 |
Canada |
3-5 days |
|
USPS Priority Int’l |
$39.95 |
$7.95 |
All other countries |
5-8 days |
|
USPS Express Int’l |
$49.95 |
$12.95 |
All other countries |
3-5 days |
USPS Express shipping: tracking info available upon request;
International Customers: extra time and import duty may apply by your country custom.
Return: Customer satisfaction is our top priority, and we try our best to improve our product quality and customer service. In case the item you received does not fit, or if you are not satisfied with the item purchase, you can send it back for refund. Here below is our product return procedure:
- The Buyer must notify the Seller and return the item within 7 days upon receipt of the item.
- Item must be returned in its original condition with labels, tags, etc. attached
- A 15% restock fee will be applied for items returned not in its original condition or beyond the 7 days period, and for all free shipping items.
- Returns may not be accepted if suit worn or damaged
- Shipping and Handling charges cannot be refunded.
- The Buyer is responsible to send the item back to the Seller
- Refund will be made within 7 days after returned item is received.
Customers who need to exchange for a different size or item need to check our current listing and buy a new item, and returned the item purchased for refund.
We guarantee our product quality. In the event that you receive a wrong item or a defective product, you need to notify us and return the item immediately. We will refund the total of your payment plus your shipping back cost via UPS ground or USPS Priority. However, the Seller will not assume any further responsibilities due to the mistake or product defect.
Acknowledgement of Auction Terms: Bidding or purchasing any item at this store signifies that you understand and acknowledge our terms and conditions, and honor your bidding as a binding contract.
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