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| Q:What is your return policy? |
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| A:If you are not completely satisfied with your purchase then please return it to us for a full refund. Please contact us us within 3 days after receiving the item. Give us the opportunity to resolve the issue prior to leaving low (1 and 2) DSR ratings.
Contact us: ebay@mwsas.com |
| Q:Do you combine shipping? |
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| A:We offer a 20% discount on the total of shipping charges for orders with multiple items. If you are the winning bidder on multiple auctions we will combine your purchases saving you big money on shipping. Please send us an email request for a combined invoice. We will send your invoice with the shipping charge adjusted. |
| Q:When can I expect my order to arrive? |
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| A:Orders ship within one business day of receipt of payment (weekends & holidays excluded.) We provide the tracking number in the shipping email. |
| Q:Do you ship internationally? |
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| A:We only ship to the U.S. and Canada at this time. |
| Q:What is the best way to contact you? |
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| A:Email is the best way. Contact us at ebay@mwsas.com. |
| Q:I received the wrong item? |
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| A:First, we are sorry, ocasionally mistakes happen. Please allow us time fix it, send us a email including your name, ebay item number, and a description of what item you received.
Contact us at ebay@mwsas.com. |
| Q:What are your business hours? |
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| A:We are open Monday through Friday 10AM to 4PM. We are closed weekends and holidays. |
| Q:I have a question about your products? |
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| A:We are a Customer Returns processing seller. We bulk purchase customer returns from major retailers and resell them. We check each item and list the speicifcs for each one. It is important to read the Item Condidtion notes for each item. |
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