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 Milspec Direct

Milspec Direct

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 Welcome to Milspec Direct! If you have any questions or comments please don't hesitate to ask!

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Shipping & Handling

  • Typically, shipping on most of our listings is FREE.
  • However, we do have to add a small surcharge when shipping to Alaska or Hawaii.
  • Orders are processed and shipped within two days of payment.
  • You can expect to receive your order within 5-7 days after payment.
  • (Actual delivery time depends on the carrier and location. Please give at least 7-9 days.)
  • If you win multiple listings, we can combine shipping for you if we are notified.
  • We do not ship outside of the United States at this time.
  • If you have any questions, please don't hesitate to ask!

 

Payment & Billing

  • At the conclusion of a listing, best offer, or transaction we will send you an invoice if necessary.
  • Payment for an item is expected within 2-3 days following the conclusion of any listing, best offer, or transaction.
  • If payment is received in the morning, it will be processed that business day or the next.
  • If payment is received in the afternoon or evening, it will be processed the next business day or the one following the next.
  • For best service, it is preferred if payment is made immediately following the end of any listing, best offer, or transaction.
  • We accept payments via Paypal and all major credit cards or bank accounts via Paypal. (Please use the link on the listing.)
  • We do NOT accept cash, personal checks, cashier's checks, wire transfers, or money orders.
  • (The processing of said payments is difficult and typically results in a bad experience for us and our customers.)

 

Feedback

  • We will always leave positive feedback upon successful completion of a listing, best offer, or transaction.
  • We expect the same from our customers if they were satisfied with our service.
  • Please do not leave us with a negative or neutral feedback without first contacting us for a resolution.
  • We take pride in providing our customers with professional service in our business.
  • If there is anything that we can do to improve your buying experience with us, please let us know!

 

Returns & Refunds

  • We do NOT accept returns or refunds on our items, so please act accordingly.
  • However, be assured that we do sell only new, quality products.
  • If there is an error on our part, we will do our best to correct the mistake.
  • Please contact us if you feel there is a problem with your order.