Most of the inventory in Mimi's E-Treasures is pre-owned. For this reason, I try very hard to describe every flaw and/or detail I can find on items. If I'm unsure I ask that you inspect the pictures carefully and ask questions. If I make a mistake (as any human can) and misrepresent an item in the listing then I will offer the buyer a full refund, including shipping. If you make a mistake (buyer's remorse, didn't read the listing, etc.) then the item may be returned. I must be contacted within 14 days of receipt in order to facilitate a return.