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  • FAQ

Frequently Asked Questions

Q: How long has MiniClock.com been in business?
A: We have been online since 2003 with over 99% customer satisfaction rating!

Q: What materials are used in the Mini Clocks?
A: Most of our clocks are die cast all metal construction.

Q: Are Miniature Clocks hand made?
A: Yes, each mini clock is hand assembled and painted!

Q: How big are the collectible mini clocks?
A: Average size is 3" to 5" (7.5cm to 13.5cm). Average weight is 8 to 16 oz (227g to 454 g)

Q: What size is the clock face?
A: Our standard clock fit up is approximately 1" diameter. (2.5 cm)

Q: What is the warranty on the Miniatures?
A: 1 Year Warranty on the timepiece movement. Does not include lens or case.

Q: If I am not satisfied with my Collectible Miniature Clock may I return it? And what is the return time?
A: Yes, we have a 30 day money back guarantee (less original shipping costs). Please contact us for return authorization and instruction.

Q: What type of battery do the clocks use?
A: Common button cell battery AG4/ LR626

Q: Where do you ship from?
A: Our office is in Canada but we are close to the USA border. Standard shipping is via United States Postal Service.

Q: What is lead time to ship Mini Clocks?
A: Our standard processing time is 1 to 3 business days depending on time of week or season. Expect delays during Holidays.

Q: Is your site and ordering secure?
A: Yes, our site is secure SSL encrypted for your security.

Q: How can I order?
A: You can order by webstore, phone, or email.