MoProAuto FAQ - Frequently Asked Questions
Questions About MOPROAUTO:
Questions About Graphics and Installation:
Ordering Info and Return Polices:
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Who are you, and how long have you been in business?
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MoPro, LLC is our family owned business specializing in mobile automotive restyling and reconditioning services in a two state 100 mile radius - the southern Indiana, Louisville Kentucky area. We offer auto dealerships and retail customers alike superior automotive products in the areas of pin striping, vinyl graphics, rear spoilers, body side moldings, and other popular auto accessories. We are also a leader in auto interior reconditioning, including leather, vinyl, fabric and carpet repair and dye.
We began installing factory OEM and aftermarket auto accessories over 15 years ago, and we are still going strong! With our experience in the auto accessory business, we can help you make the right choice when it comes to purchasing an accessory for your vehicle. |
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What is MOPROAUTO? |
MOPROAUTO is our professional online store that offers a variety of aftermarket supplies and specializing in brand name automotive graphics and decals by the most trusted manufacturers in the industry, for cars, trucks, SUV's, and much more! MOPROAUTO offers a huge stock of vinyl graphics for just about every make and model. From domestics like Ford, Dodge and Chevy, or imports from Honda, Toyota, or Volkswagon, MOPROAUTO has the auto accessories to add to the style of your ride! From our wide variety of vinyl graphics, we only offer professional grade vinyl from the leaders in the industry. Don't settle for less, you can find the best products and value right here! |
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How quickly do I get my products, and how much is shipping? |
Most vinyl graphic items are processed, packaged and shipped within 3 business days after full payment. Bigger or specialty items may take slightly longer, so for all items please allow 7 - 21 business days to receive, although this is very rare. No matter the size, weight, or distance to ship to you, all rates will remain as described on each products listing. |
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What about international shipping? |
We do offer international shipping, and rates are quoted per item. Of course international shipping takes a little longer, 10 - 20 business days before your item ships, and the cost varies by location.
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So you specialize in vinyl graphics, where can most of these graphics be applied?
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Vinyl graphics can be applied to any flat smooth surface of: steel, aluminum, brass, wood, cardboard, magnetic film, foam core, plastic, chloroplasts, and glass. And of course the side of your car, truck, van, SUV, trailer, etc. These graphics can be installed on more than automobile & truck applications; doors, window displays, guitars cases, golf carts, pools, motorcycles and boats!
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I want to talk to a live person there, can I call you?
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We'd love to talk, but 99% of the time we are too busy adding new products, and also running our daily business for local dealerships. We do have time to answer emails in the order they are received, always within 24 hrs! We will get back with you and answer ANY questions you may have. Believe us, we have stayed up ALL NIGHT answering our emails, so please keep them coming! Or you can post a comment to our forum, and get answers from our online community. |
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Hey, I've found a better price, why should I buy it from you?
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Some retailers and internet stores have inventory that has sat in warehouses for years, and there is a shelve life for vinyl graphics. We keep a fresh supply of graphics available, and most are printed to order, so you get the newest items, with the fastest shipping, at the best price we pass along to you. Ask yourself, is the item from a trusted source? Do they have years of experience in the industry? Is it even new? Email us the link if you do find a better price you trust, and we may even beat the price, plus a 10% discount!
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Ok, I want to buy now. Do I really have to make an account?
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No not really. We know, making an account is a pain, so you have the option not to make an account if you want to check out quick! If you would like to make an account to keep track of your current or future purchases, please do! Either way we are here to serve you! |
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Questions About Graphics and Installation:
Do I get both sides of the graphic?
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Yes! If a picture shows just one side of a vehicle, you will get both the driver and passenger sides of the kit. The specifics of each kit should be listed, and kits come as shown in the pictures. |
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Are the kits easy to install?
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Yes! Most kits have been designed to be installed by one person in about 20 to 30 minutes. Larger kits and "racing stripes" will take longer, and may involve more than one person. You can view general step-by-step instructions by clicking on the INSTALLATION link. If you have any questions about installation, please contact us! |
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What tools will I need?
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A stiff plastic squeegee and a sharp razor knife. You may wish to make a wetting solution–one drop of dish soap to one quart of water–so you can lift the kit back up during installation to remove large air bubbles or just to make adjustments as needed. Use a clean spray bottle but don't use too much soap, one drop per quart is plenty. Some pro installers like to install kits dry since there is no drying time before you can remove the premask, and they have the experience needed to avoid air bubbles and placement problems. It is recommended that you do a wet installation on kits 40" and larger. The smaller 'mini' kits should be installed dry. |
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Will the graphics damage the paint job?
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No. Vinyl films today are designed to be removed if desired. We have customers who change their kits often for a new look, and have no problem removing the kit. |
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Are they permanent?
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The graphic kits can easily be removed within the first year, but after that you may need to heat them up with a blow dryer (not a heat gun) to make it easier to remove them. The graphics are considered permanent since they are manufactured and tested to last for years in normal outdoor elements but can be removed at any time. |
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Can I move the kit to a different position after I install it?
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Kits can be repositioned during installation if installed wet, but they can not be re-used once they have been installed! So get it right the first time, or please be prepared to buy another kit. That's why the instructions suggest that you do a "dry fit" first. Place the entire unopened kit on the vehicle with some masking tape to hold in place, and move it around until you are happy with the position. Then make reference points for the corners of the kit with masking tape on the car. When you remove the kit and begin the installation, you can place the kit back on your corner marks to make sure it's exactly where you want it. |
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Can I cut the kit into smaller sections and re-arrange them on the vehicle?
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Yes! Some graphic kits have been specifically designed in several pieces, even though it ships as a two-piece graphic kit with a left and a right side. Each side of the kit is designed to look good when installed as a one-piece graphic, but you have the added option of re-arranging the pieces to change the look of the kit. Each side might have several smaller pieces that can be carefully cut away from the main kit and installed separately, allowing you to create a one-of-a-kind design to fit the vehicle. Kits from Auto Trim Express, Illusions GFX, and FAS Graphics (just to name a few) are able to have multiple options for installation. |
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Can I install more than one kit?
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If you want to cover a larger area, try one of the larger kits shown in the catalog. Sometimes two or more kits can be used on large trucks or conversion vans, but the most common graphics that are applied two or three times are flame kits. The front end of a vehicle can be covered for a full custom flame job. Other kits that can be doubled up are Shredder which is made of separate sections that can be re-arranged as a larger group, and the Hydro for a heavy splash effect. Your designs are only limited by your imagination. |
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Can I have a professional install it for me? |
Yes. There are thousands of professional graphics installers located in the United States and around the world! In your area, local sign shops dealing with vinyl, window tint shops, automotive dealers and restyling shops would be happy to help you with installation for a small fee. You can also contact us for help with installation. |
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What is the Pre-Mask? How can I avoid pulling the kit back up while installing? |
The pre-mask is a clear layer on top of the kit which allows the kit to keep its shape when you place it on a vehicle, and in most cases allows you to "see" what the graphic will look like on your vehicle. When you begin installation you will apply even pressure with a squeegee onto the vehicle, right through the pre-mask layer. When the graphic is evenly placed on the vehicle, you will remove the pre-mask. Please wait at least 15 minutes before removing the pre-mask layer if you have used a "wet" installation method. When begin to remove the pre-mask, PULL SLOWLY! Pull evenly and slowly at a 45 degree angle to avoid lifting the kit. |
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How do I remove small bubbles after the kit is installed? |
You can avoid bubbles in a kit by taking your time and making sure you have a clean surface. Then you squeegee the kit starting in the middle, working slowly to one end while pressing firmly, and then doing the same with the other end of the kit. Work small sections at a time, then repeat.
However you may still get small bubbles at times because of humidity or other factors. At this time you can remove the bubbles using a pin or sharp blade to make a small hole in the bubble, then working the air or water out through the hole. Some very small bubbles may disappear as the kit dries. Kits can be installed wet or dry depending on the vinyl. If its a dry install, then once the sticky side hits the surface, for the most part you will not be able to pull it back up to get bubbles out. As you get more experience at installing vinyl graphics, you may find it faster to install a kit "dry", but if you are not experienced it may be best to install kits "wet". |
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Ordering Info and Return Policies:
What is the best way to order? Can I call in an order? What are your payment options? |
For the safety of our online customers private information we are only set up to take orders through our secure online ordering system, Paypal, or other options given. All major credit cards are accepted through these options. We will not take credit card info over the phone, and do not have access to your credit card info when ordering online. |
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Any other questions, comments or concerns?
Message us through eBay Messages! Member Name : moproauto
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