MonarcoMonarco strikes to provide 100% service and product satisfaction. We try our best to respond to our customers inquiries within 24 hours. Please contact us at anytime if you do not feel completely satisfied with the service and product you received from MonarcoMonarco. We will always try our best to solve the problems.
You may return purchased item for a refund minus 10% restocking fee and original shipping and handling cost within 14 days from the day you received the item. Item must be in original unused condition with tags attached, dustbag and card/booklet. Please contact seller before sending the item back. Buyer is responsible for both ways shipping fees unless item received is defective but not mention on our listing or wrong style/color/size was being shipped.
We ship 6 days a week. All orders will be shipped the same day of payments received and cleared. Same day shipping cut off time is 2:00 PM PST. No shipping on Sunday and public holidays.
US customers - Most of our items will be shipped by USPS Priority Mail Service. Only items with $500 or more in value will be shipped insured. Please contact us if your purchase is less than $500 but would like it to be insured.
International customers - Most of our items will be shipped by USPS International Priority Mail Service or USPS Express Mail Service. Insurance is highly recommended for items with $350 or more in value . MonarcoMonarco is NOT responsible for any foreign custom issues including duty and tax charges.
Payment is due 2 days after the end of auction. Please contact us if you need to arrange other payment methods. We accept Paypal.
Happy Shopping at MonarcoMonarco !!