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Q: Buying Tips for my dear buyers, what is the Voliage and Current? |
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A:If you find the required specification of your laptop is not the same as what our adapter provides, please note:
1. The required power (which shown in the back of your original adapter and notebook computer) is the minimum power that will turn on your notebook computer. So in selecting a replacement adapter, the provided power has to be equal or greater than the required power.
(Power (W) = Voltage (V) x Current (A)
Ex. 72 W = 16 V x 4.5 A )
2. When comparing the required voltage and the replacement adapter output voltage, exact number is recommended. But in case of special voltage required by some notebook computer models, ex, 18.5 V or 16.2 V, it is safe to use the voltage that closes to the required voltage, as every electronic device will have positive/negative tolerance of the operating voltage. So 19 V or 18 V will work for the 18.5 V, and 16.2 V can be replaced by 16 V.
3. Most consumers will have the opinion that if the adapter output current is greater than the required current, the device will short circuit. As a matter of fact, only the wrong voltage (which is a voltage much higher than the required voltage) will cause a malfunction or burnout of the device. The current indicated on the replacement of adapter is the maximum current that the adapter able to output, not necessarily the operating current. Actually the operating current is controlled by the device requirement, not the adapter.
Example:
If the required input is 19 V / 2.64 A (50 W)
You can use the following replacements:
19 V / 3.16 A (60 W) or 19 V / 3.42 A (65 W) or 19 V / 4.74 A (90 W)
But suggest using 19 V / 3.16 A since it has the closest (but enough) power to run the device.
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Q:How can I be sure I'm buying the right ac adapter? |
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A:1. Check the web site of the manufacturer of your laptop under ac specification. 2. Compare your old ac specifications with the one you are purchasing. Make sure the Voltage(V), Amps(A) and Watts(W) are all matching (some discrepancy in A and in W are allowed, they should be equal or greater) the specs of our ac. For example: 18.5V 3.5A 65W |
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Q:How can I be sure I'm buying the right ac adapter? (Continue..) |
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A:3. Make sure the tip of the ac fits your laptop (they are all different!). All our listings have the picture of the tip. 4. If you see your laptop model in the headline title of the ac, it should match your laptop 99.9%. If you see it in the item description field there could be some discrepancies that we try to fix as soon we find them. |
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Q:How to find a Replacement or Spare Mains Adapter for my laptop? |
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A:Easily find the right power adapter for your laptop computer by using our STORE SEARCH engine.
Remember check the box of " in titles & descriptions " for more detail.
Example:
you can just type in the model, output or part number...
" HP DV6210 " , " Sony PCG-GRS100 " , " TOSHIBA A100 "
" HP 19V 4.79A " , " Sony 19V " , " Toshiba 15V", " HP 90W DV2200 "
" Sony PCG-GRS100 " , " ACER TravelMate 2350 " , " PCGA-AC19V10 "
and find your laptop manufacturer or laptop model below to see a list of laptop AC Adapters for your notebook or E-mail us if you need further assistance. |
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Q:Do you ship to Puerto Rico, Hawai, Alaska, International? |
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A:Yes, we ship worldwide. If you don't see international shipping option in the listing, please, let us know we'll fix that. |
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Q:When should I expect my order to arrive? |
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A:USPS First Class (with confirmation): 1-5 business days USPS Priority (with confirmation): 1-3 business days USPS Express(tracking and confirmation): 1-2 business days USPS International First Class(no tracking or confirmation): 5-14 business days PLEASE REMEMBER: WE ARE NOT RESPONSIBLE FOR ANY DELIVERY TIME DISCREPANCIES, USPS IS. |
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Q:What is your return policy? |
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A:We must be notified within 30 days from the delivery date of your item in order to issue a RMA number.Returns must have all original packaging and accessories.Units returned and found not to be defective will be returned at buyer expense.We do not replace items that were damaged either by accident or by improper use. S&H charges are not refundable. |
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Q:What type of payments do you accept? |
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A:As of 10.14.07 we only accept payments made through Pay Pal. |
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Q:How soon do you ship? |
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A:We'll try our best to ship the item the same day (purchase made before 2PM), even on Saturdays. If there is a delay for more than 2 BUSINESS days with "your item was shipped" notice, just let us know and we'll figure it out. Expect discounts or full refunds if there was some major screw up on our part. |
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Q:Where is my ac, you shipped it like forever ago? |
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A:Check the tracking number first, it was included in your e-mail (international shipping excluded). If it says that your item was delivered to your ACTUAL ADDRESS, go to the post office or ask your mailman, only then send us an e-mail and we gonna try to help you to find it as best as we can sitting in front of the computer. |
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Q:The USPS web site says my ac was delivered but it's not here... |
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A:MAKE SURE YOUR ADDRESS ON eBAY and PAY PAL web sites IS UP-TO-DATE. Remember, we are not going to resend your ac if it was returned to us unless you pay us extra postage. It is your responsibility to make sure you are able to get what you paid for. |
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Q:My address is correct, where is my adapter? |
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A:USPS is responsible for prompt delivery of your item. Just like everybody else we go to the Post Office and drop your adapters there, hoping it will reach you as it was promised to all of us by USPS, promptly. Talk to USPS clerk first, 95% chance they can locate your item. Then, write us an e-mail. |
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Q:Why does the part number of the ac that I just received does not match the part number of the ac that I bought from you? |
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A:One adapter fits thousands of laptops of different brands. But the laptop manufacturer would want you to believe it is otherwise so you spend your money just with them. There is no way our supplier can put different labels on one type of adapters that would be described as fitting just your laptop. |
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Q:I forgot to update my eBay Pay Pal address and the item was already shipped to me. |
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A:Well at this point it out of our hands. Try to contact the person at your previous address. If the item comes back to us you will be responsible for any additional charges if you still want it to be shipped to you. Please make sure that the address was updated. |
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