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  • FAQ

Frequently Asked Questions

What payment methods are accepted?

1. PayPal - Accepted for shipments Worldwide for PayPal Verified Members.
2. Credit Card - Accepted for shipments to the credit card billing address ONLY! If the billing address provided does not match with the information the credit card company has on file, your payment will be refunded. The name on the credit card MUST match the recipient of the package.Amex, Discovery, Visa & Mastercard accepted.

Do you charge sales tax?

All orders shipped to a Florida address are subject to FL sales tax appropriate for the shipping address. Sales tax is based on the shipping address not billing address. This is the law and there can be no exceptions.

How much is shipping within the United States?

All orders over $99 will Ground ship for FREE within the lower 48 United States, which means most of the items available on the site. All other shipping costs will be calculated based upon your address using our discounted rate system to pass along the most amount of savings possible. Please note that Alaska, Hawaii, Puerto Rico, APO and FPO addresses are typically very costly to ship to, which is why the free shipping is limited to the lower 48 United States

Do you ship to my country?

Yes, we ship Worldwide!, but just certain items, we have restriction from some brands about the markets where we can sell, also there are restrictions based upon international shipping laws. In addition to items that cannot be shipped internationally because of shipping it is something like a battery or oil.
Shipping services offered through UPS & USPS. Service, insurance, and size restrictions may apply to some packages. You are responsible for any customs and brokerage fees which may apply.

Can you label my international shipment as a "gift"?

We cannot label international shipments as a gift. If we do this we are liable for fraud. US Customs, US Postal Service and the delivery country customs authorities could prosecute you and us in the court of law. We will label each shipment as merchandise. In the event of a warranty repair or exchange we will label the shipment accordingly.