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General Interest
  
Help

This section is here to answer any queries you may have about ordering items from Movie Posters Direct's ebay store.

How to Order
Find an item of interest,  you may wish to use the Search box located at the top of our pages or just browse through our categories.

Always read the item descriptions carefully. If you have any questions about the item, you can ask us a question by clicking the 'Ask seller a question' link.

Bid or Buy It Now. If you decided that you wish to purchase the item, you can place a bid or purchase the item instantly using the Buy It Now option. Each item will show what purchase options are available to you.

Pay for the item. Having won or purchased the item, you must send us your payment. Our preferred payment method is Paypal, clicking on the Pay Now button on the item page will allow you to pay quickly and securely with your credit card or bank account. 

Payment must be made within 7 days. MoviePostersDirect reserve the right to report you to ebay as a Non Paying Bidder.

We will also send you an email with information on how to pay and where you should send payment.

Payment Methods 
We prefer PAYPAL payments but will accept cheque payments.

If paying by cheque purchase the item(s) required then notify us of your intention by clicking the 'Ask seller a question' link stating name and # item No.

Sorry we are unable to accept non UK cheques.

We will then email you with further instructions and where to send payment.

Note: Goods will only be despatched upon cheque clearance.

Card Security
Ordering online via Paypal is safe, secure and effortless. Your card details are processed by Paypal who are leading international online transaction company. Card or Bank Details are not made known to MoviePostersDirect. 

Delivery times, rates and packaging
Every effort is made to despatch your product as close to the day of order, however, we cannot guarantee delivery times as we are reliant on the various postal services we use.

MoviePostersDirect may offer alternative items should an orderd item become unavailable. This will only be offered as an alternative to a refund and places the customer under no obligation.

Photographs are individually sleeved with protective card and send in board backed envelopes for additional protection.

Rolled posters are placed in polythene sleeves and shipped securely within strong cardboard postal tubes with edge protection.

Some of our vintage movie posters will be folded. These posters will be packed firmly between two firm cardboard layers to protect the poster and avoid possible bending.

Customs and duty
All shipments outside of the United Kingdom may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance within your country are out of our control and we can't predict what cost this will be to yourself.

Returns
If you are dissatisfied with the item(s) you have ordered, we will exchange or give you a full refund (excluding delivery and packaging) provided that you return them to us undamaged and in their original packaging. We need to be made aware of this return within 7 days of receipt by clicking the 'Ask seller a question' link.

Prior to returning goods, for any reason, you MUST obtain a valid returns authorisation from us.

Goods returned to MoviePostersDirect without a valid authorisation will not be checked. Movie Posters Direct reserves the right to charge postage to return goods to the customer.

Lost in Post International items are not treated as missing until after 4 weeks of the shipping date. Items sent to UK addresses will not be treated as missing until after 2 weeks of the shipping date. When items are deemed lost in post, we will offer you the option of a refund or a replacement if available.

Feedback. MoviePostersDirect will leave feedback on Buyers and welcome feedback from buyers.

Disputes. Please, should you be in any way dissatisfied, contact us before leaving negative feedback so that we may have an opportunity to resolve your issue and send you away a happy customer.  

Disclaimer
We try our best to ensure the information and content on this store is true and accurate. However, we assume no responsibility for any errors or omissions that may occur. We may correct any error appearing in the store or withdraw any item from sale without incurring liability.

Prices and stock availability are also subject to change without notice and we, MoviePostersDirect reserve the right to refuse to supply to any individual or company.

Our privacy policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address

We will never collect sensitive information about you without your explicit consent.

Contact Information

Contact email is ebay@moviepostersdirect.com

We Buy Movie Posters

We are constantly looking to update our Movie poster database! If you have a collection of movie posters no matter how small or large you would like valued for resale or would like to sell to us please email us at ebay@moviepostersdirect.com detailing your collection.

FAQ

Original Movie Posters vs Reproduction Posters

Original Reproduction
  • Come in better quality paper and richer colours are used.
  • Can appreciate in value and usually do.
  • Higher sense of nostalgia
  • Usually more expensive than equivalent reprint
  • Often never issued as Reproduction images
  • Inexpensive
  • Unique styles that were never used in theaters
  • Easy to swap out old posters for new ones due to low cost
  • Dimensions are often off by as much as an inch
  • Colors are sometimes dull/ image seems out of focus

 

 

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