Privacy & Security Statement
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Privacy Policy |
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At
Moviemat, we understand the
importance of protecting the privacy
of our customers' personal
information. We are committed to
complying with current privacy
legislation and guidelines. We
continue to respect and protect the
personal information of our
customers by:
- Limiting collection, use,
disclosure, and retention.
- Establishing procedures to receive
and respond to inquiries and
complaints.
- Ensuring accuracy and
accountability through staff
training.
- Safeguarding sensitive information
using the best available security
systems and practices.
If you have questions regarding the
handling of your personal
information, please contact us by
any of the means listed below in
"Contact Information". If you are
not satisfied with the response you
are given, you may contact the
Privacy Officer in writing at:
213 Argyle St. S., Renfrew, Ontario,
K7V 1T6 |
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Information Collection and Use |
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The information on this site is used
only by Moviemat, we value our
customers too much to jeopardize our
relationship with them. Information
is gathered at several points on our
eBay store when you place an order
with us, but,
much like being a customer at our
store, our Internet customers do not
have to worry about information
being sold, shared or rented to
others. Users will not get onto any
Internet mailing lists because they
shopped online at Moviemat's eBay
Store. |
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Registration |
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There is no collection of
information required to browse any
of the products on our eBay store. |
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Ordering |
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We
require some basic information to
process your order. Shipping information is requested
along with payment information. Contact information, such
as e-mail address and phone number,
is used only to confirm your order
or for contact purposes should we
have trouble processing an order.
We
neither solicit by telephone nor
release this information to other
companies. |
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E-mail |
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Once you have placed an order, eBay
will send you an e-mail confirming
receipt of your order. You will also
receive a second e-mail once your
order has been shipped from our
warehouse.
We do encourage customers to
e-mail us their questions or
comments. We read and respond to all
the e-mails we receive. In cases
where a customer shares useful
information and we would like to
share it with other customers, we
will do so only with the customer's
authorization and without directly
identifying the customer. |
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Sharing |
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We
use outside delivery services to
ship orders. These
companies do not retain, share,
store or use personally identifiable
information for any secondary
purposes. If you ever have a problem
with shipping, you should
contact us directly and we will
resolve the problem with you. |
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Security |
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At
Moviemat, we have taken every
precaution to protect our users'
information. When users submit
sensitive information via the eBay
web
site, their information is protected
both online and off line.
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Notification of Changes |
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We
will post changes to our Privacy
Policy on our homepage so our
customers are always aware of what
information we collect, how we use
it and under what circumstances, if
any, we disclose it.
Should Moviemat decide to use
personal information in any manner
different from that stated at the
time of collection, we would contact
customers via e-mail to obtain
consent for the proposed new use.
Any individual has the right to
refuse to give consent for use of
their personal information for a
purpose other than that which was
originally stated. |
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Contact Information |
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E-mail: |
ebay@moviemat.com |
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Mail: |
Moviemat
Internet Security
213 Argyle St. S.,
Renfrew, Ontario,
Canada, K7V 1T6 |
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Phone: |
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1-613-432-8967 |
1-888-345-5521 |
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| Fax: |
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1-613-432-9412 |
1-888-345-5526 |
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