A:The buyer have to pay the shipping cost, if he or she wants to send the item back. If the item is broken down during transit, please contact the Shipping agencey for the shipping insurance.

A:Yes, we do combine shipping depends uopn the item location. Some of our items are send directly from Nepal and some from Europe. If you won the item ships from the same location, you will qualify for the combine shipping.

A:Germany 2-3 days Europe 3-5 days USA, Canada, Aus 5-7 days Rest World 7-10 days Please see the item description for the detail shipping time. We send the item value over US $100,- via DHL/Aramex/ FedEx. Please log in to the Ships center with the Tracking number to know the expected Delivery Date.

A:The shipping and Handling charge depends upon the weight. Please see the item description for details. We are applying free cost of shipping for the new listing. The Shipping cost is included on the items you won.

A:Yes, we ship internationally.

Our Shipping experience shows that the DHl/ Aramex/ FedEX Shippment is turbo and reliable for door delivery service. We have taken a Screen Shot for you from our DHL shippment tracking. The shippment via DHl to our buyer from the United States takes only 3 days all the way from NEPAL. Our buyer are always Happy with prompt delivery. We had delivered to Argentina, Australia, Brazil, Canada, Finnland, France, Germany, Hongkong, Israel, Italy, Japan, Malaysia, Malta, New Zealand, Portugal, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom and the United States.

Some of our goods are located in Europe and will be shipped to you from Europe. The buyer from Europe is enjoying our low shipping rate as some of our goods are located in Europe with low shipping cost.

Till the end of 2008, we are sending the goods from Germany & Nepal. From 2009, Most of the items have been shipped to you direct from our Artisan Gallery in Patan, Boudhanath and our showroom Thamel, Kathmandu through Nepal Post registered Air Mail, DHL, Aramex & FedEX.

We are always looking for the reliable shipping Agency. The valuable goods have been sent through the FedEx, DHL and Aramex.

The products below 2000 grams after packing like Door Hanging, Lokta Paper, Felt Products will be ships through Nepal Post Registred Air Mail. It will takes 7-12 Working days to arrive in North Amercia and 7 working days in Europe.

The copy of the Registerd Air Mail of the Nepal Post to our client in Finnland.