Our listings state that the delivery time is 'approximately 10 days', because 10 days is the official time given to us by the postal service for Airmail items. However, most people will be aware that overseas items get delayed more often than items sent locally. We send thousands of packages by Airmail every year and, from our past experience, approximately 15% of packages get delayed by upto two weeks by the postal service. Also, all items entering your country are subject to inspection by Customs & Excise, and they can delay an item by another two weeks or more. Customs do not have the resources to check every item that enters the country, and the fact is only a small percentage of packages are delayed this way. This means the vast majority of you will receive your items in approximately 10 days, but some of you will have to wait upto three weeks for delivery. Unfortunately, this also means that about 1% of you will have your items delayed by both the postal service and Customs & Excise. If you do not receive your items after five weeks, it will be considered lost, and you will be refunded. We have no control or influence over Airmail or Customs, so once the package is in the system, there is nothing we can do to speed up the process. Therefore, we cannot guarantee delivery dates for items sent by Airmail.
Packages sent by E.M.S Courier are extremely reliable, because the package is electronically tracked, and the delivery time is about 3 days. If you want your items sent by courier, then you can pay an additional shipping charge - Email us for details.
Any package entering your country can be subject to import duty, and it is the buyer's responsibility to pay any taxes on the package. However, Airmail packages do not require a Customs declaration and are very rarely inspected, so we have never had an Airmail package taxed. Items sent by courier do require a Customs declaration, and are more likely to be inspected. Each country has different tax exemption rules, and we will mark each package accordingly. Because we sell items at Wholesale Price, the low total value means that most packages are exempt from import duty, and tax is not required. Customers who buy in bulk should contact Customs & Excise in their own country for exact information on import duty.