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About us
Osman Antique, established in 2003, is a family-run business that has turned their passion for fine art and antique pieces into their profession. This resulted into a fine collection of antique pieces that represent their knowledge and taste. High quality and authenticity are of utmost importance to them. Because of the wide variety in the stock there is always an object for the collector or the less experienced buyer.
A separate department of our company, consisting of a team of designers and expert craftsman, is dedicated to custom making pieces exactly to our clients liking. It is our desire to provide outstanding home decor while maintaining a superb level of quality and customer service.
Please feel free to visit us on internet: www.osmanantique.com
A separate department of our company, consisting of a team of designers and expert craftsman, is dedicated to custom making pieces exactly to our clients liking. It is our desire to provide outstanding home decor while maintaining a superb level of quality and customer service.
Please feel free to visit us on internet: www.osmanantique.com
Business details
Business name: Osman import & exportFirst name: M SLast name: OsmanAddress: Polderweg 6, 3634AC LOENERSLOOT, NetherlandsPhone Number: 0651126214Email: info@osmanantique.comVAT number: NL 002249216B59
Seller feedback (234)
t***h (76)- Feedback left by buyer.
Past 6 months
Verified purchase
The item has never arrived! The seller contacted me that Fed Ex wanted more information besides the mailing address from me. I contacted them and they told me that it was stuck in customs. apparently the seller provided sketchy shipping information, and they are holding it, for at least 30 days till. they will contact me.
At this point I wish to cancel the order, however when I attempted to do this, your website stated that the seller didi not accept returns. convenient! I want my money
Reply from: napoleonantiques- Feedback replied by seller napoleonantiques.- Feedback replied by seller napoleonantiques.
The item has been send within 3 days with courier Fedex. The information that Fedex has is the same information that I have recieved via ebay. Item has arrived in USA and Fedex could not reach her beside getting her voicemail so they reached out to me.
I have send the buyer several messages and I did the same to Fedex. Fedex needs information from this buyer and she refuses to give the information. Now she says she wants to cancel while she is the one that is not cooperating.
9***o (3477)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller shipped so fast and was so attentive. The rug is just beautiful! Thankful and grateful to have it.
a***- (55)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful table and fast delivery.
6***6 (7)- Feedback left by buyer.
More than a year ago
Verified purchase
Excellent seller and product. Exactly as described. Great communication. Thanks!
6***9 (478)- Feedback left by buyer.
More than a year ago
Verified purchase
Waited one month and didn’t recieve my chairs. While the seller could send them with fedex. Very unprofessional . And without checking with me after one month. They just refunded my money back . Not a professional seller.
Reply from: napoleonantiques- Feedback replied by seller napoleonantiques.- Feedback replied by seller napoleonantiques.
This buyer did not want to pay the cost for shipping. Not paying is no shipment. I have responded to all messages, I was the one that was waiting for the payment. I would have send the chairs with Fedex if buyer paid for the wooden box and sending with Fedex.This has cost me money to pack and the buyer did not pay. That is why I have refunded the money for the chairs because the transport wasn't paid. This negative feedback is irrelevant.Our policy is fast payment, fast shipping if in stock.
n***4 (1115)- Feedback left by buyer.
More than a year ago
Verified purchase
Thanks as described and beyond beautiful Great communication thank you