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  • FAQ

F.A.Q. 

What are your hours of operation?
We are open Monday thru Friday from 8am - 5pm Eastern Time.

 

Do you allow local pickup at your location?
Yes, local pick up is available by appointment. Please e-mail us at
parts@nationalpowersports.net for details and arrangements.

 

Can I pay by check, money order or credit card?
We only accept PayPal via eBay. Unfortunately, we are not able accept money orders, checks or cashier's checks.

 

Do I have to pay sales tax?
No. There is no sales tax in NH.

 

What shipping methods do you have available?
For domestic shipping, we use UPS Ground or USPS Priority Mail.

 

Do you ship internationally?
We ship internationally via USPS Priority Mail International or USPS Express Mail International. International shipping takes an average of 6-10 business days (not including weekends or holidays) to reach the customer, and can take longer if customs holds the package for inspection. Please allow enough time for the package to arrive. Taxes and import duties are not included in the item price or shipping charge. It is the responsibility of the buyer to know about and pay these charges in their country. Customs forms will be filled out with the value that the item sold for. We will NOT falsify values on customs forms.

 

Do you combine shipping?
We do not combine shipping. Our items are packed and put into storage once they are listed, so they are not accessible for recalculating shipping costs. There is also a greater chance for items to be damaged in transit when they are shipped in the same package.


What happens after I have paid for my item?
Orders are processed within 2 business days once they are paid in full. You will be provided with a tracking number once the item has shipped. Please refer to the individual listings for approximate shipping time and cost.

 

What is the return policy?
We do our best to accurately describe each item. If we have misrepresented the item, or sent the wrong item, we will gladly accept a return for a full refund. Please contact us via ebay as soon as possible after  delivery, no later than 14 days.  We will then give you an RGA # for you to return your item to us. If you changed your mind or purchased the wrong part, we can accept a return minus the shipping cost and a 20% restocking fee. Returns must be received in the original condition that they arrived, so please make sure to pack them well.

 

I still have a question. How can someone assist me?
If you have any additional questions or comments, feel free to email us at
parts@nationalpowersports.net.


We specialize in motorcycle parts & accessories for Aprilia, Ducati, Buell, BMW, Harley Davidson, Honda, Kawasaki, Suzuki, Triumph, Victory, Yamaha, and more! We carry apparel, bodywork, windshields, backrests, seats, exhaust, saddlebags, lights, and electrical; as well as brake, suspension, and engine components.

Visit My eBay Store: National Powersports Parts Store