Terms and Conditions
Accepted Payment Methods
Paypal is our preferred method, but if you would like to make a credit card payment with Visa, MasterCard, Discover, or American Express please call us.
All Utah and Local Pickup customers will be required to pay a Utah State Sales tax of 6.85%
Payment is due within7 days of the end of the listing.
Shipping Terms - USA
We
ship
exclusively with UPS. To receive a shipping quote, click on the
"Shipping and Payments" tab in the listing and enter your zip
code.
We only ship to the United
States. Shipping is via UPS Ground. Please be aware that UPS can NOT
ship to P.O. Boxes, APO or FPO addresses.
We observe most national holidays and therefore
you may see a delay in processing your orders around holidays.
Orders will ship within 1-2 business days after payment is
received. Large combined orders may take up to 3 business days. You
will receive a tracking number notification by email once your item has
shipped. If you do not receive the confirmation email
please contact us for your tracking number.
Local Pickup is Available
We
offer local pickup for our customers who want to save money and not pay
for shipping. Pickups are at the NPS Store in Salt Lake City, Utah
84104.
If you would like to pickup your item(s) in person, then you must follow these 4 steps below:
- Pay for you item(s) a minimum of 24 hours before you plan to pick them up.
- Visit
our eBay Will Call Counter in the NPS Store between the hours of 10:00
am and 4:00 pm (Mountain Time), Monday through Friday.
- Provide our staff with your eBay username and a form of ID.
- Sign for your item(s).
Please be aware that while you
will not be paying for shipping costs, you will be paying a Utah
State Sales Tax of 6.85%.
Items must be picked up within 5 business days of when they are available.
YES, We offer combined Shipping!
If you purchase more than one item from us, you can save on shipping by having your items combined.
NPS will combine up to 10 items on a single invoice.
Listings that have an asterisk (*) in the listing title are not eligible for combined shipping (including freight items).
All items being combined must be paid for within our 7 day payment policy (see under "Accepted Payment Methods").
All
items must be paid for on a single invoice. If items are paid for
separately, they will not be eligible for the combined shipping
discount. Please request a combined shipping invoice from us via email
or phone prior to paying for your items to receive this discount.
On a combined shipping order, each item without an asterisk (*) in the title will cost an additional $2 to ship.
Heaviest item + $2 per each additional item (up to 9 additional items)
Return Policy
If
you feel like the item you purchased was misrepresented by us or was
damaged in shipping, you can obtain a full refund. To get a full
refund, please call or email us, within 7 business days of receiving
your item. All returns require a return authorization.
If
you want to return your item because you changed your mind or the item
does not satisfy your needs, we will accept a return if the condition
of the item and retail packaging have not been compromised, changed,
modified or altered. The buyer is responsible for return shipping and
is subject to a 20% restocking fee. Buyers must
obtained proper return authorization from an NPS customer service
representative prior to returning the item.
Returns will not be accepted beyond 7 business days after the item has been delivered to the buyer.
Please note: if the item is listed AS IS, returns are not accepted.
Warranty
The
NPS Store is a freight recovery company and is NOT an authorized dealer
of any of the products we sell, therefore we cannot offer any guarantee
that the manufacturers will honor their warranties.
For all other questions or comments please contact us at: eBay@npsstore.com | 
) 
