 |
| Q:Can I place a bid on, or buy any of your items? |
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| A:We reserve the right to cancel bids from buyers with one or more unpaid item strikes, or whose feedback show they didn’t pay for an item, even if the rating was withdrawn.
Absolutely NO buyers with private feedback as we've had to file several UID's against these eBayers; we'll file a dispute for malicious buying. |
| Q:Will you leave feedback as soon as I pay? |
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| A:Feedback is VERY IMPORTANT to us since it tells you the kind of eBayer we are. As many buyers fail to leave feedback once they get their items, we’ll leave feedback ONLY after you do. |
| Q:When do you expect payment? |
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| A:Payment is expected within 4 days of purchase or end of auction to avoid an Unpaid Item Dispute. |
| Q:What types of payment do you accept? |
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| A:We only accept PayPal.
If you buy a "pick up only" item, we can also take cash, but NO checks. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping and handling charges vary depending on the item you purchase.
Please take in consideration that these charges not only include the carrier's fees, but also packing materials such as envelopes, boxes, bubble wrap, peanuts, styrofoam, air bags, and any other materials required to make sure your item will arrive safely. |
| Q:Do you combine shipping? |
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| A:Of course! As long as your purchases are paid in a SINGLE invoice, but CONTACT US for a grand total with adjusted shipping BEFORE PAYING!!!
If you submit payment and there is a difference in shipping charges, we WON'T BE ABLE to refund it. |
| Q:Do you ship internationally? |
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| A:Yes, but since International shipping rates might vary, please check with us BEFORE BIDDING.
Also take in consideration that duties, taxes, and applicable customs brokerage fees are the buyer’s responsibility and not included in the shipping and handling costs. |
| Q:When can I expect my order to arrive? |
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| A:We usually ship within 3 business days of receiving cleared payment and most of the times the following day of your payment, but TRANSIT TIMES ARE NOT OUR RESPONSIBILITY.
In most cases, as soon as your item is shipped we'll e-mail with a delivery confirmation number provided at no extra cost, so you can follow your purchase as it gets to you. |
| Q:Is insurance included in your shipping fees? |
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| A:We include insurance in many of our items depending on the nature of them (art pieces, electronics, collectibles, antiques, etc.) when they are shipped within the USA.
Starting Sep. 22, 2009 ALL international purchases include insurance. |
| Q:Do you accept returns |
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| A:On most new items, we accept returns within 3 days of ORIGINAL CONFIRMED DELIVERY, only if merchandise is insured AND we fail to specify relevant details in the description.
We don't accept returns on art, used or vintage items as they are sold 'AS IS'.
For food related items and cake toppers, check the description of the particular item. |
| Q:What do I do if I need to return an item? |
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| A:Contact us immediately after inspecting your item to receive return instructions. DO NOT RETURN ITEM UNTIL AUTHORIZED VIA E-MAIL BY US. Item must be in the original box, case or container with all of the original packaging materials. Buyer pays all returning shipping, handling AND insurance costs. |
| Q:If I return an item, how do I get my refund? |
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| A:Refund for the listing's final price, WITHOUT shipping charges & insurance will be issued as soon as we receive & inspect the returned item. Refund will be issued in the same payment type made by you.
Absolutely no refunds if merchandise not insured as we're not responsible for the handling of products in transit & damages they might suffer. |
| Q:Can I use your photos or description to sell my items? |
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| A:Absolutely not!
It is against eBay policies to copy images or text from another eBay member without his/her consent. If we find out that our images or text have been copied, we’ll take every action required to cancel your listing and we’ll go further if necessary.
Please check eBay's policy regarding 'Item Description and Picture Theft' |
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