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Payment and Checkout

  • PayPal is the ONLY payment method accepted at this time. Your PayPal account must be a Verified U.S. PayPal Account, and must use a PayPal Confirmed Ship-To Address.

Order Processing

  • All orders will take 24-48 hours to process (prior to shipping). Once the order has shipped, the estimated time of arrival will be determined by the selected shipping method. Newegg does not guarantee same day shipping or pick up.
  • Newegg does not process or ship orders during the weekend. (Saturday and Sunday)
  • No deliveries will be made on the weekend (Saturday and Sunday) or the following holidays observed: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and New Year’s Day.


  • Newegg will only ship to the 48 Continental states. We are unable to ship internationally or to Alaska, Hawaii, or any other US Protectorates (i.e. Puerto Rico, Virgin Islands, Guam, etc.).
  • Newegg does not ship to P.O. Boxes, APO/FPO addresses, Freight Forwarders, or Hotels.

Tax Information

  • All orders shipped to addresses in California, New Jersey, and Tennessee will be charged the appropriate state sales and/or local tax. Please note that the sales tax for New Jersey and Tennessee orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax.
  • Newegg eBay Store currently does not support purchases for resellers with tax exemptions.

Return Policy

  • Returns are permitted within 30 days of the delivered date.
  • A return Merchandise Authorization (RMA) number must be obtained for all returns.
  • Click Here for our full Return Policy.

Customer Service

  • Please see the FAQ for frequently asked questions.
  • Please use the “Ask a Question” link below to contact Newegg for further assistance or questions.