Q. When can I expect my order to arrive?
A. Orders usually ship within approximately 1-2 business days
from the date that the payment clears. You will receive an
e-mail when your package ships. Packages are shipped via
USPS priority mail within the USA and Canada. Shipping time
takes approximately 3-7 business days to arrive.
Q. Do you ship internationally?
A. Yes, I currently ship to the USA and to Canada only at this time.
Q. When will you leave me feedback?
A. My feedback system is automated. The system leaves feedback
automatically within 48-72 hours after you have given me
feedback which is my indication that you are pleased with the
items you have received and there are no problems with your order.
If there is a problem, please e-mail me before leaving negative feedback,
so I can be given the opportunity to address any problems that you have.
Q. Why haven't you e-mailed me about my order?
A. I send several e-mails throughout the buying process
to keep you informed of the progress of your order.
If you are not receiving my e-mails, please make sure that you have
your spam filters set up to allow e-mails from jnorahz@yahoo.com
The easiest way to accomplish this is to
simply add me to your email address book.
Q. I live locally, can I come by and pick up my order to save on shipping?
A. My eBay store is not a regular brick and mortar store which
keeps my overhead cost to the bare minimum, allowing me to offer
my handcrafted creations below retail pricing. As a result, I am
sorry, but I do not have local pick-up available for orders.
Norahz Custom Jewelry Art was custom designed by Tonya's Dynamic Designs on eBay.
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