Q. What are the differences between plastic tubs and your cedar tubs?

Experience! Northern Lights Cedar Tubs hot tubs are 43" deep (our aqua tubs are 51" deep), providing a unique soaking effect that is not available in shallow plastic spas. The aromatic smell of cedar coupled with the relaxing soak, and therapeutic massage provides a unique experience.

Q. Is a wood tub less healthy then a plastic tub?

In 1993 the Food Research Institute at the University of Wisconsin conducted tests to compare wood surfaces of cutting boards with the plastic equivalents. The assumption was wood would absorb the juices and become a hot-bed of disease. In other words, plastic would be safer. This wasn't the case. Seven species of wood and four types of plastic were tested. All were intentionally contaminated with E-Coli, Listeria and Salmonella. To everyone's surprise, the bacteria were killed within 3 minutes of touching the wood surface. This was not the case with the plastic surfaces.

Q. What is the cost to operate my tub?

The circular construction accompanied with the high insulating value of cedar and our Northern Elements Covers will provide excellent insulation value. Outside temperature and your local electric energy costs (cents/kwhr) are the main variable in cost. Some of our customers run their tubs year round in extreme northern climates (-30 Celsius) (-22 Fahrenheit) and in those conditions are reporting a monthly cost of $50/month. The Chofu wood fired tub is the least expensive, requiring only the cost of wood.

Q. Is a wood tub hard to keep clean?

Cedar is in fact naturally resilient to decay. It's rich oils give cedar the lifespan it is famous for. Cleaning is the same as most plastic tubs. Typically a light scrub brush with a diluted solution of liquid bleach works well.

Q. How is my tub or sauna shipped?

Whether you have selected the pre assembled option or the kit form, you tub or sauna will arrive securely wrapped on a pallet. Most customers will opt for residential delivery which means a carrier will bring the tub to your house. In this case the local carrier will contact you to arrange a suitable time for delivery. They will make every effort to unload the tub at the point of driveway or curb side. They will also attempt to have tailgate delivery arranged to assist in unloading the hot tub. In some areas tail gate lift trucks are limited or unavailable. In this case you will need to either remove the pieces off the pallet by hand (driver will usually give you a hand). If the tub is preassembled you will need to gather a few friends or neighbor to assist. Note for insurance reasons, the carrier will not position the tub to its final site, only as far as a safe drop of spot.

Q. Do you ship to Europe?

No, because of the import hassles and costs, not to mention the extra expenses of shipping single item tubs, we use a network of distributors to offer you great service locally. Plus these distributors can offer extra services like assembly and installation!